HomeNotesMY LICENSES ARE GONE! - No, wait a sec...
387 days ago in Boonex & Unity
 

MY LICENSES ARE GONE! - No, wait a sec...

Many reports are coming from members who have checked into their Unity accounts and see that licenses are gone, or their account is showing other errors (cart, etc.). The initial inclination is to panic - but don't do that. The switch to Unity 4.0 resulted in information being presented incorrectly, and Boonex techs are working to remedy this.

Your licenses still show in the database and things are not as bad as they may seem. Please be patient ( a recurring theme through all this change) while the fix is being made. The new Unity will soon reflect accurately what is really there.

The BoonEx Team

 

 

Plussed by

 
 
 
 

Comments

Oldest First
|
Threaded
 
 
Please login to post a comment.
filfrens
Okay thanks for the info. I'm also on a panic since I saw my account and my licenses are gone.
houstonlively
Whoa! I used to have 4 prime licenses in my account..... now they're gone!
Mike
Yeah - sorry about that. Yours were the only ones that disappeared from the DB too. Gosh! Send me your transaction IDs!! ;)
houstonlively
My dog ate the paper the ID's were written down on :'(
prolaznik
ok good cuz i was already looking to book a flight to kazakhstan !.

EDIT
just after posting here i see my license is back. See i knew i would scare you guys lol..
Andrew Boon
Flight to Kazakhstan would help much anyway :D
Nathan Paton
You mean Kyrgyzstan. And then Australia.
AntonL
The issue was fixed and all licenses should be visible right now.
Check it please and thank you for the report.
HernanL
FIXED! Thanks Mike for clarifying this issue so quickly!
Stuart038
Ok my licenses are back!

Now I have 4 permanent and 4 'Free' license's

One permanent license points to my asia-connect website and two 'Free' license's point to my asia-connect website also...?
Stuart038
Why do two of my free licenses point to my asia-connect website. That is what the permanent license is for. How do you delete these Free licenses?
Mike
Requested a link for that ..... would sure help to clean up a lot of accounts! Keep your fingers crossed.
LightWolf
I now have 14 licenses..lol 12 free and 2 ad free when I should have 1 and 1..lol
Synergy
Mine are back, thanks.
dolphin_jay
I had about 14 of them now i got one and its only a free one....
dolphin_jay
ugg nevermind just checked again now i have 3 free ones and one perm....
pangram
licenses page not work...blank white page
annabel
I have 1 'ad-free' license, but it shows in my account as 'free'
e3global
When are they going to fix the market/categories and tags? you can't click on anything they all give you an 404 error
Nathan Paton
I made a ticket for the problem. Also, this has nothing to do with licenses.
e3global
I know figure I would just bring light to it. Thanks for making a ticket for it.
zagarskas
I think you guys did a good job on the new site and personally, I did not have any license problems, I just sat patiently and waited... D7 is still the best community software I have seen yet, so rock on guys.
sammie
I did have 66 licenses but now i only have 61 lol 2 free licenses and 59 prime licenses, not sure what the other 5 where, but they are now gone :( they might have been the ones converted from when we paid for the contributor stars.
SkyForum
This is looking more and more like a Microsoft development process.....
sammie
dont be silly, the MS threads last years and never ger resolved, here they just last months
pangram
blank white page after logged in. licenses page not work in ie, chrome and ff4....can you fix this?
DosDawg
i am also missing license numbers for permanent licenses. as to having a transaction ID, i dont think so because the majority of my licenses were purchased more than four years ago. then there was the give-away from andrew. as many here have stated, for some reason i did end up with a large number of free license, i only had about 3 free licenses, and the rest were permanent, either through the contributor purchase that used to be avaiable, or from the license give away from andrew boon

at any see more rate, i am missing licenses.
DosDawg
further looking at this, i see that there are domains showing up that i know were deleted, and there are licenses that were purchased, that are no longer showing up. of course as is with all things, thats the way it has been and that is the way it will be, so most likely no real reason to create a stir about something that was which isnt any longer.
 
 
 
PET:0.095358848571777