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Support
 
 
Need Help?

Depending on your needs, preferences and expertise, you may want to use different sources of help. BoonEx heavily relies on community support, and in most cases Unity is the major solution for those in need of help. The BoonEx team is focusing on development, and generally we don't provide technical support or modification services - but you're not alone. BoonEx Agents will help you to find information, developers, the right hosting or a place to report issues. In some cases Agents will provide technical assistance themselves and they always happily answer all your pre-sale inquiries.

Unity - The BoonEx Community

Our great community is the ultimate place to find help. Forums and Blogs provide tons of useful information. If you need the "hand" of a pro developer - there's Market. Unity is the place to find people who can install and modify Dolphin for you. Moreover, Unity is full of Extensions, free and commercial, that you can use to improve your site beyond default Dolphin functionality.

BoonEx Agents

If you need help from BoonEx, contact your BoonEx Agent. That is the first point of contact every time you need information or assistance with BoonEx products - both before and after the sale. Your Agent will show you the way around BoonEx products, documentation, support and the community. Every Agent works only with their customers, building long-term relationships and catering to their specific needs. Select your Agent according to your particular requirements, as each Agent has a different specialization, different offers and even a different approach!

BoonEx Trac

Track products development, post bug reports, read manuals and collaborate in extending the BoonEx Trac knowledgebase. Trac is the place to monitor Dolphin development progress and to get involved in the project. Dolphin is 100% open-source and all files are available via the BoonEx Trac.

Contact BoonEx

Direct contact is for for business proposals, complaints and suggestions.. Use it as your last resort, we’re a small team and sometimes it takes a good while until we reply. Personal support queries and general enquiries must be sent to your BoonEx Agent.

BoonEx Trac

Trac is where the development is going on. You can track progress, report bugs, read documentation and preview plans for future versions.

Documentation

Manuals, instructions, FAQs.

Timeline

Track development progress.

Roadmap

View development plans.

SVN

Access and download source code.

New Ticket

Submit bug reports or feature suggestions.

Trac Search

...and find.