More information about the CyberXing

BoonEx: Which servers does your company offer for BoonEx customers?

CyberXing: CyberXing currently offers a wide range of shared, VPS, and Dedicated server packages.

BoonEx: Are there any special programs (discounts) for customers referred by BoonEx?

CyberXing: We would be more then willing to create cross promotion discounts with Boonex for its customers, we would like to offer a "complete SmartPro" package installed etc.

BoonEx: Do your servers meet all BoonEx products technical requirements, and can you provide us/them with all the necessary accesses so the software can be installed properly?

CyberXing: Our servers meet and exceed the technical requirements (we can give you an account for login if you want to test the system).

BoonEx: Is there a possibility to use .htaccess or php.ini for local PHP setup?

CyberXing: Yes, if needed.

BoonEx: Is it possible to use phpMyAdmin?

CyberXing: Yes.

BoonEx: Is it possible to use SSH?

CyberXing: For dedicated servers "Yes" and Shared/VPS upon request.

BoonEx: Do you help customers to create domain names and register their nameservers?

CyberXing: CyberXing offers Domain registrations, transfers, and DNS management.

BoonEx: Do you open the necessary ports per customer's requirement? (if someone would like to run several Ray Media Servers)

CyberXing: CyberXing was the first company (besides) Boonex to offer RMS to its customers, and currently we are the largest paid subscription service for RMS. (with well over 100,000 connections a day and always growing. So to answer the question, yes all our servers are configured with all ports to access boonex, CyberXing RMS, and if they install or use another parties RMS that requires different ports, we will open them up per request.

BoonEx: Would the site activity logs be available for a customer in case some problems appeared?

CyberXing: All customers have access to apache and system level logs per there domains.

BoonEx: Why should customers choose you as a Hosting provider?

CyberXing: CyberXing is not only a Hosting company, a Development company, we also are community people, beside being active in the forums and blogs on Expertzzz and Unity, we are a Moderator on Unity. We might not be the Cheapest company for hosting, but we do offer the most comprehensive solutions with some of the most knowledgeable engineers on Boonex products outside of Boonex itself.

Comments

netaffair(positive)

41 days ago


	CyberXing developed and is hosting our current site netaffair.com. Our current site was based on V5.6 and is now being revamped into the latest and greatest version. We could not be happier with our hosting at CyberXing, and the RMS has always worked perfectly. A few times support was a bit hectic, and as it was explained, they had some growth issues that seem to have been worked out. I myself have tried 2 other hosting providers on this list, 1 of which HFW sucks the royal goose egg!! the other was "ok' , they didnt have the knowledge and people to do the customizations that we needed. Cheers to all, NA

Randy6508(positive)

38 days ago


	These guys are the best. I am transferring all of my web work to CyberXing

viralmind(positive)

34 days ago


	If you want the absolute best customer service for your hosted site, you won't find a better solution than CyberXing. They do everything they can to take care of anything you need, and are always there to help if you have a problem. I know from personal experience that they go above and beyond just providing hosting services. They really work very hard to take great care of their customers. CyberXing is the only hosting service that has actually exceeded my expectations for service. You just can't find a better group to host your site. Best of luck to everyone, and especially CyberXing

sbond(positive)

29 days ago


	I transferred my site samaroid.ru to CyberXing hosting 1 month ago. First, I had some troubles with DNS settings but I must say that CyberXing's support was so professional and patient!! So I'm glad that I choosen this hoster.

hozkarcr

29 days ago


	No all was good. In Jun 29, our RMS was down about 7 days, and CyberX not response and then close the ticket wihout response. After 7 days i contacted for Ray specialist Darren Powless to reinstall my RAY Application and say the problem is "RMS Cyber". Then try again a new ticket and Cyber no response. After 10 days, changed a new hosting and from this day to today our site is ok. In other case, Cyber Double Pay - Again without question. Many tickets for support wihtout response, and closed for Cyber. Now, today Oct 24 maybe the support and attention to customer is very different

rcairajr(positive)

29 days ago


	I have been with CyberX for about 6 months now, I went through 6 companies prior trying to host a dolphin account. Their price is right, and they set the origional site up for me. I have to say the Technica suppot was shaky at the beginning, but now I think they do a good job on all issues. I would rate them a 9 out of 10 and will continue to use their hosting servies for our community accounts. www.ElvisTributeNetwork.com

dartin

29 days ago


	I am still having issues trying to get the RMS to connect - hopefully with tech support's help this can be resolved soon.

BirdTribes

29 days ago


	If you had been quicker and more reliable in answering your presale emails I would probably be one of your customers right now. :-(

angelsofdeath

28 days ago


	i have there rms and so far i love it !! iam thinking of moving my site host to them too

qttolna

25 days ago


	You have no phone support, e-mail takes for ever it is really scary! If you had been quicker and more reliable in answering your presale emails I would probably be one of your customers right now. :-(

JstAgame

24 days ago


	my experiance with your company is bad,you known for taking users money i had been waiting for my refund from you since 4 month yet haven't get it yet. still waiting.

Sese(positive)

20 days ago


	My experience with them has been mixed. When I initially signed up, the experience was good, but since then, the support and billing problems have abounded. The majority of my issues have been around the slow technical support and sometimes you never get a response back from them. As mentioned before, they do not have a phone number to call so you are subject to the back and forth via e-mail whenever they decide to respond to you. I also had some issues with billing (they recently raised all of thier prices across the board which in some cases doubled or more the price of individual services) but the billing department was responsive and took care of it (although I have had to e-mail about the same problem more than three times). Also no phone support for billing or any other services as well. Because of the extra effort they gave specifically toward me and my billing/account cost issues, I will continue to do business with them for now.

jdoedtman(positive)

12 days ago


	Cyberxing offers excellent support for Dolphin & Ray installation at the best price I've found for VPS hosting. Generally they are excellent in customer service and responding to issues. I strongly recommend installation into the root directory with Cyberxing hosting and to watch their support board for service outages since this company is growing quickly and 2-3 times a year does major upgrades to accommodate the growth.

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