Boonex Host For Web Is Shit Servers Stop Advertising Them

Security Conundrum

First, the landscape.  I have only rudimentary programming skills.  However, I am a scientist and musician and know how to do experiments and seek knowledge,so I am not a total dolt.

Next:  I wanted to morph my music charity (bumblefunk.com) into a small community site.  I chose BoonEx after much consideration and, in light of being a novice at best in terms of programming, I figured this would be a fast way to get up to speed. I read a lot of the threads here and did what I thought was adequate diligence.

I chose HostForWeb as the virtual server provider at BoonEx’s recommendation.

Weeks pass....Not a lot happens here - mostly me waiting for BoonEx to do the first install for me so I could be SURE that it was done correctly and with the most current  updates.  Finally that happens.

Within two days of the site being live I am receiving “aggressive” notifications that I will be shut down for spamming if I do not fix the compromised directories and files in my brand new, up to date, running on the preferred server configuration site.

I begin to check permission settings but realize that it is important that they remain as is (set by BoonEx) to allow the community functions (i.e., two way information flow).  I finally ask HFW to PLEASE shut me down so I am not in the hot seat and making enemies as a spam factory while trying to understand a lot of code (again, a novice, but not afraid to learn).

OK - to cut to the chase, after many conversations with BoonEx and HFW I am at this point

BoonEx:  “Eric, take your site back up so we can assess the problem”.

HFW: Eric, you may do nothing until you have proven to us that the site is not compromised in any way”.

So my site is down, I am out 1348 US dollars and seem to be stalemated since I cannot risk putting the site back up and BoonEx is apparently impotent with regard to assistance until I do (they have full root access, many times over). BTW  I now have an alternate site up and have the registrar DNS configured to point to that site. But I am concerned that if I make the BoonEx files available on my HFW my server it will be insecure since it can be accessed by ip address, ftp and so forth.

Does anyone have experience with this issue and any advice to offer (other than,”learn to program”, “don’t rely on others”, ya know?).

Thanks

Eric

this was posted on behalf of this kind unknowing individual. boonex step up the plate and give her a refund. and STOP ADVERTISING HOST FOR WEB, they need to change their name to HOST FOR SHIT.

and honestly i dont care if you delete my account. this is absolute bullshit boonex. make it right.

later,

DosDawg