Dolphin, Orca, Ray Media Server (RMS) hosting

We are new to Boonex products and we just launched our Dolphin community with Orca and Ray.  Long before we knew that Ray had specific technical requirements, we had signed up with a hosting provider that, in the end, could not support Ray features.  Because our site needs those features, I went on a search for hosting providers that can support Ray.  I already knew about HostForWeb (HFW) because it's promoted on the Boonex related sites and forums and based on Boonex relationship with HFW, I trusted that they would be fine also. However, I knew that there had to be more providers out there.  So, I searched inside and outside of Expertzzz.  I did find several others that could meet the requirements outside of HFW, but then I came across the name, CyberXing, somewhere in the Expertzzz sites and decided to learn more about them and contacted them. Well, I can say now that I am so happy that I contacted them.

Right from the beginning before we were their customer, CyberXing was already very helpful.  During my first live chat with them, I could tell right away that they understood Boonex applications well.  On their website's product and services section, it says "you're never alone, full boonex support" and they are not kidding. Since we are novices, we had a lot of questions and we quickly learned that CyberXing's has a lot of knowledge and experience with Boonex products. On top of that, their hosting products are very reasonably priced.  Also, they have an economical RMS media server connection product called 3rd Rail.  This gives you the bandwidth and power to use all the Ray features on your site without having to host and install and manage Ray directly on your own server. For a low price, you get to use their RMS.

We now have our community on their servers for hosting which has allowed my site to open much faster than at all our former hosts. We also have their 3rd Rail RMS service. CyberXing's support has been attentive and quick to respond to my questions.  Although, all support questions and issues are submitted through their ticket system, it has not been an issue. Their response through their ticket system is faster than many other support ticket based hosting providers that I've ever used.  When neccessary, they will use the phone and/or live chat to help you.

Another great aspect about CyberXing is that they install the community scripts for you!  I needed this badly because I am not a programmer and I had already struggled with installing Dolphin alone on my previous hosting server and couldn't get the MySQL database to connect even though I was entering the correct information. So, CyberXing took away the frustration of script installation and database connection. 

So, if you are looking for a host for your online community, I would highly recommend taking a look at www.CyberXing.com .