Let's Bring Order To Expertzzz! Suggest And Share. We Need Your Help.

hiya pal..

1) I do not see much problem with the navigation. There is however several bugs in the new setup. 90% of them are in the LightBox function. Like login, account set up etc.

2) I agree with you 100% on this. buys AND sellers need to be protected. There are alot of crooks in this world and unforuntatly we have attracted some to our community. I offer myself up to you as a mod on the site if you would like.

I think more man power ( even free volunteers like myself) is needed. I know you have to be very carefull on who you shoose for these roles because there is alot at stake.

I myself spend HOURS every day on the site answering Emails and giving support.

I would be more than happy.

3) I agree with the spam issue. I think there should be a 2 strike rule... 1st time warned and content removed... 2nd time removed from the site. PERIOD. After 2 or 3 people get booted and made examples of then this will slow to a crawl

4) I agree, and I will be the 1st to admit that I am lacking in this area. Everytime I go onto the site my Indox is full of questions and asking for answers. That is how I have been giving support because it takes alot of time answering the Emails.

I will make more of a commitment to the forums and attemp to give more time to it.

5) i gave my only real bug reports above other than the SWREG never did work for me. I will attempt to ad it to my shop again soon

Andrey, you guys do a GREAT job and service to the community. please, if you will allow. Allow us in the community to help where we can.

Myself and Dadniel have volunteered our services to you. I am sure a couple of the more trusted people in the community would be willing to assist as well.

This is a community. It is NOT about take take take..
We all give back every day... and as you can see.. Some of us want to give much much more

Thank you Simion. Looks like "Moderators" idea is very likely to be there, and we're happy to see some people actually willing to help us with this.

One more thing Andrey...lol

I know that we can not just REMOVE items because they are simular to someone elses. That would be crazy.

but lets take the one you removed for me as of recent. That was a hands down case of theft. He was even using my demo site for the mod. ( how rude..lol)

Or like CodyT posting our mods in bundles.

Those are just a couple examples that would show that YES.. that person needs to be removed.

now if I have a mod out for sale and someone improves on it, then that person can post that improvment. the polite thing to do however is to contact the creater of the mod and let them know what they are doing
( as I have done in the past with Rayz and Anton)

This will keep drama down and the "B.S." mods off the site

This is very tricky. You, for one, just said that you'd OK reselling modified versions of your mods, while other might think different. On the other hand - while recent cases were pretty obvious, sometimes we see some "less obvious" cases - like people selling mods with same functionality but "different" code, where "different" would mean anything between - totally different and slightly modified.

One suggestion, there should be a way to leave a comment after a job is completed in "jobz".. it could be just like the "downloadz" comments are now. So if someone accepts your bid and then pays you upon completion they could let everyone else know how well (or poor) you did. Also, there seem to be major problems with the dowloadz payments. Only about 25% of the people buying mods are able to download them. I have to email the mods to most people.

Comments for completed Jobz will be added. We will also review payments all over again and will do our best to make it work properly.

1) Jobz Modification. Why dont you have a escrow setup for customers to pay for work and release only after satisfaction. This will prevent some issues.

2) Boonex really needs to step on the support. I have been requesting support for weeks now with a RMS issue. and no response is like telling me I am not important. This makes me not want to support Boonex products. I have several Dolphin Sites hosted on my servers and I am expected to give support. But when I do Not even get a simple response it makes me feel like My issues are unimportant. Well my issues are affecting several customers. ( Every Site I host ) So I am speaking for 20+ people. But I see because I personally have nothing more than a Free Demo Site. I don't deserve a response.
Please setup on the support.

3) You should appoint someone to manually inspect and approve downloads before allowing them posted.
This will prevent the reselling of others products.

4) I personally have been disgusted by what has been going on, I speak to Simion and Dadniel daily and they know how disgusted I am with Boonex. I wanna be a part of the Boonex Community but getting discarded like I am nobody important has pushed me over the edge so i choose to walk away. I get updates through Simion and Dadniel. I do not even bother to visit unless they tell me something I might wanna follow up on. Such as this.

4) I have a script for installing Dolphin that knocks the complete install time down to about 5 minutes and I was going to offer it on Expertzzz. But I know what will happen, So I keep it to myself. No Downloading or Uploading required of the script.

I Hope to see some drastic improvements
Matthew

1. Escrow idea sounds good. We will look at how we could implement it. It would good if you could elaborate on details of this functionality. How do you see this?

2. We're looking at the ways to improve our support services all the time. It's a hard issue to be honest and very often it's difficult to tell which particular case need more attention or less. Anyway, we do appreciate your business and will try to help. Describe your situation and send letters. No answer - send again, sometimes they get buried.

3. Manual inspection by our staff is nearly impossible. it's just not future-proof OR will result in increased need for funding for this project. We need community-driven or filter-driven system. Manpower is one problem, possible implications related to inability to treat every mod and person equally is yet another problem.

4+4) I've been disgusted too. But looks like this is how the world is - there're leeches and you just can for your idea to fly free. When launching Expertzzz all we wanted is to let people share, earn money and help each other with our software. We removed most of the limits, taken down the commission and set it free. Now, we have this.

Anyway, I hope and I am sure to see some VERY drastic improvements in the nearest future, whatever it takes. We want to unite people, no to make them rumble and struggling to survive.

You're most welcome to wait, help us rebuild the site and then inspect it for being suitable for your future mods.

If you want to see one of the best Escrow setups then you need to check out www.rentacoder.com

I am willing to assist as well.

I am not going to make many friends with my comments, but I appreciate this opportunity to speak my piece and hopefully some one will glean some understanding from my ranting.

I’d like to point out that this community is not just expertzzz, or only members of the “Mod Squad” and their customers. When I first came here I was under the impression that it was a close-knit group of people who had come together to help beta test and develop the best community software in the world, not for other coders and nerds, but for the common folk who want to put their own mark on the world and share their lives with their old friends as well as ones they hope to meet in the global internet community.

I believe in Boonex and I have a love / hate relationship with this community. I love watching Baby Boonex grow and mature. It never ceases to amaze me how far its come, but I hate that we have failed to bring forth a product that any one can download and install with little or no previous experience. I love that before I can work out the bugs in one version there is already a new one waiting for me, but I hate that there still is no documentation and support. I am no coder but I am learning and I really feel bad for those potential customers who think they have found the holy grail only to go through hell with no one to help them.

I love that some of the Mod Gods are helping potential customers in their emails, but I hate that the general community and potential new customers are left to flop around on the shore like helpless fish gasping for knowledge and receiving no help. After all this software is for the masses is it not? The more people who can download it and have a working site, the more people willing to buy licenses and mods.

I also want to remind you all that we are not alone here. I am really ashamed at the some of the childish unprofessional behavior I have seen. How must this theft and finger pointing and bickering look to the potential customers who pass through? I am sure it demonstrates unity and inspires confidence in the product.

1. Navigation and Structure: We need to make everything more centralized and easier for the customers to find the answers they need. Focus has been turning to making money and away from supporting software.
2. Buyer and Seller Protection: The focus should be on Boonex products and not mods or services. Separate the two. Get all of the mods off of Boonex site. Policing the creation and sale of mods or services IS NOT Boonex responsibility. That responsibility lies with the mod owner. Before you form a lynch mob hear me out. How do you reward those who work so hard if you take away their ability to sell their mods? That’s simple really. Encourage people to create their own Dolphin sites featuring their modifications and services. Show the world your talent. Let your products and expertise speak for themselves. Sell from your own storefront. I have many years of experience with PayPal and Ebay. Learn PayPal’s dispute resolution process and police yourselves. PayPal can be deadly on unscrupulous sellers. Also those less proficient people are not going to be able to stand the competition from those who are really the Mod Pros.
3. Spam: Outlaw all spam of any kind on Boonex . Boonex can sell or reward those deserving with ad space and licenses for their contributions. Those obnoxious little ads on free Dolphin and Ray? Sell that space to developers so they can entice people to their sites. We have an affiliate program, make money selling boonex products from your own sites. The key here is that we need to concentrate on getting a good product out to the general public. Produce a pleasing product that millions of people want to buy and make our money from our own sites created with and supporting Boonex.
4. Support via forums: This is very important. Forums are for solving problems and answering questions and not for self-promotion. Therefore I don’t think it’s a good idea to have the forums moderated by people who might abuse that power. Instead it should be some one impartial whose best interests are with Boonex customers. As Boonex continues to grow and become more stable and customer friendly more sales will naturally come. As that happens hire and train professional support personnel.
5. The one feature that has been neglected most is support. It’s time to place a stable product on the market that contains links to a help file. Those of you who have mastered the art of installing and configuring all phases Boonez problems should start thinking how we can get more satisfied customers and not selling every little piece of code that was inadvertently left out of the product. Lets combine all of our little tricks into a easy to read and understand manual.
I am looking forward to the future and wish us all the best.

Boonex The Best Never Rest

1. yes, I agree. Current layout became cluttered and messy, so it's getting difficult for less experienced visitors to find something and things just don't "flow" well. I will work on a better structure this week.

2. full move from Expertzzz to vendors' sites doesn't feel right when i think of customers... It becomes even more difficult to compare products, browse and buy in bundles, but your idea still brings some interesting points that we should consider.

3. Right on about the spam.

4. I agree, and still have to look for ways to attract more non-boonex techs to help in forums.

5. Oh yeah - this is what pundits and Trac Wiki is for.

Thanks for your input. I start getting a better picture of what we need to do.

If any one needs some one to write content, I am your man and I believe in the barter system.

I would be willing to add a exisiting structure to allow people to register and validate (for sellers) so when people purchase they know they are getting REAL goods.

I can work this into some PHP validation (License) tracking as well if needed.

I just dont want to start down this road if no one will use it.

let me know and I will get something up and running in a very short notice.

Could you elaborate on this PHP validation idea? What exactly do you mean?

I will send you details via Victor T.

Should be able to public test it in the next few days.

It has been a pretty active topic and mostly have gotten positive feedback.

A few negative commenter's have had good points, and all are being taken into account.

I will send you details via Victor T.

Should be able to public test it in the next few days.

It has been a pretty active topic and mostly have gotten positive feedback.

A few negative commenter's have had good points, and all are being taken into account.

There are some people in expertzzz publishing our products....This has to be stopped.

I will do my best in helping others....

I spend hours upon hours on this site every day and like Simion -- I offer those hours in a moderator capacity.

I would also like to suggest we install something like Yahoo Answers... a quick way for the webmaster to post a question, or search previous answers and an easy way for expertzzz to jump in during some free time and leaf thru questions offering answers.

Thanks for your efforts on the cleanup around here.. my faith is coming back.

The problem with people posting products that are not theirs to sell -- simple fix. Each product posted must be approved by a moderator. The moderators only grounds for not approving the item should be that they can prove it is not the work of the member posting the item.

Again... anything you need from me - I am here. I think Dolphin is the finest open source community software available and am proud to be a member of this community.

Looking forward to our mutually successful future.

D

Yahoo Answers.... don't you think that Forumz is almost the same thing? maybe I'm missing something, please give more details.

As for moderators... yes, sounds like inevitable already, yet should be done right, as can become a big problem on its own.

I think the post moderation is a great idea. will keep the bogus material from "hitting the streets"

I just want to say i'm very new to this i am NOT a programmer.I post whatever i can on a daily basis i try to get feedback and sometimes here and there i'm even willing to pay for something.
I noticed this has been happening to lots of people there mods and info etc being taken.
I think there should be a larger staff assigned people to certain forums and areas so people answer like the 30 plus question's i've had get answered it's really frustrating being someone with no programming skills and trying to find feedback and help on certain thing's even if they can't be answered a simple reply does not hurt .
As for other parts of the site assign more staff to the downloadzzz area so they can check for fraud.
I noticed that fakes post there emails instead of a download before someone especially a newbie like myself goes to that area there should be a flag or something to let people know or warn them of false mods and the warning signs. I also think you should have a staff for fraud and false claims etc.
Whether or not you have to pay people atleast reward them if they volunter there time help them also.
We are all on a mission we all have family's friends etc...We all are part of a great community!!!
But there seriously seriously needs to be a more people to make it better.
I am not a quiter never have been and i honestly hope things change cus to be honest unlike me there will be lots of people that will walk away if there are no changes.

now somehow some way there are several problems on the expertzzz the login won't work on forum page
the photo upload won't work and trying to go back a page won't work.

i'm willing to give feedback as much i can but hope that if some of you see me there give me a hand i'm on a kettle right now till i can find people to actually help me!!!! thanks for reading my comment hope this helps a bit.

Thank you. yes, we definitely need some dedicated admins there too, and we'll try appoint some.

1. Navigation and Structure: This is looking much better than before with all the different domain names to try and keep track of. Please see the following

I made another post on the importance of well documented standards so that developers can develop mods and still stay in alignment with future upgrades. As we can see by everyone’s comments that many of you are concerned about how to upgrade and be able to maintain your mods as I am as well.

Microsoft and many other software apps would be in big trouble if there was no way to upgrade without losing all your custom mods or apps. Now I realize no software is capable of sustain and upgrade and completely 100% for anything somebody else creates. But by creating a clear and easy framework to work within can avoid many of the challenges upgrades present to third-party mods.

I cannot stress enough the importance of the future of this community to succeed as a team the importance to devising a set of standards that are clearly communicated so that many developers can work on the development of mods for Dolphin.
Here you can see this product we also work with that is a world class CMS and they have a great developers section that empowers developers to develop third party apps they refer to as extensions. http://dev.joomla.org/ Because they have went the extra mile to clearly communicate interworking of the Joomla’s core that in return aids web entrepreneurs and developers to develop even more extensions to make the core even more flexible. http://extensions.joomla.org/
So I say look at what some of the other successful open source groups are doing and try a mimic their successes as much as possible. The Alexa growth and success says a lot about how much attention the community is paying attention to Joomla http://www.alexa.com/data/details/traffic_details/joomla.org

I personally like Joomla especially the latest 1.5 version. It’s easy to use and there are tons of extensions available to address just about any kind of need you want.

The closest extension however they have that makes Joomla act somewhat like is a product called Community Builder. Still way behind the curve compared to Dolphin. Also there is no such thing as Ray. So Joomla while I like what they have done with their community involvement of third party modules and developers they have a lot of catching up to do before they will even be close to what Dolphin does.

However, I think we need to be looking at what they are doing right. Clearly the Alexa rankings indicate its hot and doing something right. And I think what they are doing better right now than Boonex products and please take this only as constructive criticism and don’t smack me to hard because I like you guys and love your work so far. Anyway they are communicating better on all levels. Plain and simple. Because they are doing a better job at doing this I think you are seeing a lot of professionals get involved in making the product even better.

It’s very hard to want to make something better if you’re not sure how well everyone is collaborating together and if your efforts are really going to be utilized for the good of all.

Notice how they have the core team outlined here and they are not Joomla employees http://www.joomla.org/content/blogcategory/43/85/ http://www.joomla.org/content/blogcategory/42/87/
As a business man trying to make desions about what product you should go forward with these kinds of things are very important. It’s great that you Boonex has a bunch of sites that are up and running and working great but exactly how do we as web entrepreneurs add our own individuality to the Dolphin core and still stay on track with the rest of the folks.

In my opinion one of two things will happen without proper guidance here:

a. Many web entrepreneurs will move on and find another product they can use and then build it out from there making it their own.
b. Or they will use the Boonex core in its current state build it out from there like in example one but because their product begins to take a completely different path because of custom mods they then become trapped with a legacy version and are also never able to continue to contribute back to the community. And by the way that only add more work on the core Boonex team.

When I look at http://www.boonex.com/trac/dolphin/wiki/DolphinDocs I see a lot of incomplete or documents that are just not up to date and a lot of support questions could be eliminated if someone on the core team was dedicated to making sure this is not the case. While there is a great timeline and roadmap here where is the documentation that would aid a developer I would hire to build a compatible plug-in or third-party mod.
Just some thoughts and please do not miss read this I love all the hard work everyone has done and is doing I am only trying to give some feedback to help make it better.

2. Buyer and Seller Protection. There needs to be at minimum a rating system for developers of mods, templates ect. See http://www.rentacoder.com we deal with this site a lot for coding projects because they have a system similar to Ebay that rates and protects both buyers and coders.

3. Agreed!

4. Support Via Forums: I know some of you guys are going to kill me when I say this but the forums are a cluster fu_K. To much information with old info mixed all together and its just hard to make heads or tails out of anything. Proper support needs to be put in place and NOT charged for unless its advance support. Please see my notes in item one about how Joomla does this. Developers, you can still make money for doing Mods and advance support if this is done correctly. Many Joomla developers create products that just easily install into the core and make a successful living designing and selling these products.

5. Please see most of my comments about in 1.

Ok guys I don’t want to be blunt but this is the Turning point where we are now when a small company or group needs to scale and they either fall on their face because they can’t or they grow up and act like a bigger fish. It’s called growing pains. Some make it through this and others don’t. The path you choose will determine the outcome.
I am very happy to see that your soliciting suggestions as this is a step in the right direction. Synergy is what is going to be key for future of this project and the way you’re going to get that is better structure and better communications.
With communities becoming the in thing right now on the web these products have a change to make reach out to every new idea out there imaginable. However, there are going to need to be some improvements in order make that possible.
As a business guy I can tell you that speed to market is absolute key many times to success and we cannot have working with just this small group here alone as it will become overwhelming for them as well as a bottle neck to us our here. Please take serious though to some of the things I wrote in number one.
Great work guys but it’s time to keep pushing beyond the envelope. Polish it and make it shine baby……!

Zorro………………………….

Thank you a lot. I've been browsing researching joomla sites for quite a while and have to admit that there's a lot for us to learn. Compared to Joomla we have some problems with Dolphin, due to it's less modular structure, but still there's a way to improve things here.

It really is a turning point now. Demand is mind-blowing a hiring more people just doesn't make it. IF we overcome these challenges - we'd be hugely successful... and I don't want to consider other IFs here.

Yeah ! I agree with Simion and Dadniel - U NEED TO HAVE MODERATORS !!! Just as u introduced Pundits on Unity - giving them special access and stuff - u need to have moderators on expertzzz to check and approve mods. I'll put Simion and Dadniel on top of my list as they are some one who perhaps I or Boonex can trust. I dont interact with a lot of people but have been in touch with Simion a lot. He is the right guy who works with his heart - Im happy to see him being a PUNDIT !

Anyways, Expertzzz needs layout improvement perhaps ! Im not sure if every one will agree but I think its become a bit too confusing, the top block part. The mail box has improved - happy to see that ! =D

And finally, There are a few bugs i pointed out in my post. Victor T replied, saying theyll be fixed ASAP. Once again as a reminder, dont forget to fix them too.

I have heaved some criticism on ure shoulder Andrey - but take it as a a suggestion. =D I love Boonex, LOVE DOLPHIN and am happy to see it mature with TIME. Such things like that which happened with Simion are part of life - but one should try his best to eliminate them. And so far u and ure team have proved their MARK !

WITH U FOR LIFE !

Regards
SOOFI

Moderators would have to be screened regularly as well. We'd need to put up a system where community would be able to wight moderators efforts.

i posted lot of feeback of scammer at expertzz feedback and to simion or dadniel to prevent them and i stopped the day when dadniel didn't understand someone have same nickname of me on another website....but andrei i'm ok with you on one point..it will nice to have moderator but i don't think it's good idea to design sellers to aproove or not a product ..simion and dadniel are serious i know but this kind of judgement between 2 products need total impartiality..on expertzz it's nearly full time job cause sometime that very dramatic (some people lost many money for empty zip or crappy jobs) the ip banned is not a real solution (chat and irc prooved that many time)
but for finish i think expertzz and boonex need a realterms with baktu or modmy to prevent the thief and work in same direction THE TOP!!!

Right, that's the catch with moderators. This is a mini-community on its own, and high powers along with financial considerations MAY result in not-so-genuine intentions. We gotta be careful not to create another problem, while solving one.

just a suggestion? FREE FOR ALL!! COMMUNITY SPIRIT

Would be cool and simple. Pity that the world just doesn't work that way. Bills...

just a