Lets take a poll ! important

I agree. I usually try to post all info regarding versions of software and daemons.

I agree with cyberxing!

more detail the better. quicker responts from support people.

OS?
dolphine version?
php/mysql version?
did the initial install sucessful?
last file/db modified?
what mod you were trying to install?
what steps taken to fix the problem?

But at the sametime the answers should be detaild keeping in mine that not everybody is aprogrammer or database manager.

DUO CORE CENTRINO
1.73ghz
250gb sata2
6GB OF RAM DDR2
++++++++++++++++++
Apache 2.2.8
PHP 6.0 dev + PECL
SQLitemanager
MySQL 5.1.22 RC
Phpmyadmin

Dolphin 6.0 + Ad-Free Ray + Orca 1.2 (8 Mb)
ffmpeg for FreeBSD 6.2 (3 Mb)
RMS for Windows (40 Mb)

__________________________
THESE ARE PRESENTLY WHATS ON MY SERVER NOW !!!!!!!
ITS WORKING GREAT *except email and video profile*

OS?
Apache?
PHP?
mysql version?
dolphin version number on install, and patched upgrades versions.
free or adfree version installed
Ray version (make it much easier for the 10 posts a week about "wrong licenses"

YAH WOOPS HOLD ON !

DUO CORE CENTRINO
1.73ghz
250gb sata2
6GB OF RAM DDR2
++++++++++++++++++
Apache 2.2.8
PHP 6.0 dev + PECL
SQLitemanager
MySQL 5.1.22 RC
Phpmyadmin

Dolphin 6.0 + Ad-Free Ray + Orca 1.2 (8 Mb)
ffmpeg for windows 6.2 (3 Mb)
RMS for Windows (40 Mb)
___________
RUNNING VISTA ULTIMATE *OS*

__________________________
THESE ARE PRESENTLY WHATS ON MY SERVER NOW !!!!!!!
ITS WORKING GREAT *except email and video profile*

Sounds good.

Maybe Boonex could take it on board ande create a simple php file, which a user would go to that page and it would just put all the info on the page, so a simple copy/paste.

Yes I agree

How does one login to user and or admin area of RAY after the install?
Everything I tried didn't work. I installed it and it said it completed ok. But all attempts to login went nowhere.
Thanks

QUAD CORE Q6600 (PRIMARY/RMS)
4 x 2.44 GHz
570 GB HDD
2GB OF RAM DDR2
-
AMD ATHLON XP+1600 (soon to be backup/clusterd)
250 GB HD
1.2 GB RAM DDR
-
Plus Hosted Server (soon to be backup/clusterd)
-
WAMP / VPS (Clustering Setup once 6.1/3.5 arrives)

Dolphin 6.0
RMS (Currently NOT Setup-until 6.1/3.5 release)

Yeah i'm running two home computers as servers plus I got a Hosted VPS server.

Once I get everything set-up once 6.1/3.5 I will let you all know how its performing.

I think as someone who is helping out of the kindness of your heart, it would be perfectly fine to require all questions to start with that info. That is just being polite and respectful of your time.

Great idea - thumbs up!

What you are asking for (and we should all comply by all means) is a kind of a bug tracking procedure form... or something so excuse my English.
The simplest thing is to all decide which details are extremely needed on these matters (such as php version, etc etc.
The only problem i can see here is this.Some of us (well just me that i know for sure but i think others too) usually don't let the Dolphin simply the way it is and start tweaking things (if only Dolphin didn't have so many hardcoded stuff).
This makes me unsure if the Dolphin Script Version would atr all help on specificated troubleshooting!
But hey...your idea is the best in a long time...hope we all take it under serious consideration!

Excellent suggestion! I agree with Moonworks. Either a simple "fill-in-the-blanks" form or php file that should be submitted with all requests for help. I know its damn hard trying to second guess a lot of this stuff, especially when 3rd party mods have already been put into a dolphin installation. People should keep a running track of what they have already installed and the helper's job would be a lot easier.

Thank you all!!

I have something in the works at the moment and hopefully something soon.

Regards,
CyberXing

visit askboonex.com for your questions and answers concerning dolphin...

thanks cyber. your a star.

I agree,
When requesting help the more details you can provide about your situation/issue the better and less time is involved in handling the issue. By both the Tech person and you the end user.

Way to go (WTG) CyberXing