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User always Offline in Ray Chat

Hi, I have a problem with Ray IM. Users appear offline and can't chat. tryed to resintall but nothing. The problem appear both with ad-free and free versions. Others Ray widgets work fine.

Any idea ?

Thank a lot !

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MichelSwiss
MichelSwiss 189 days agocomment permalink
 
Is that not because the time gap between the disconnection of the users and the display of the user as online ?

Admin Panel - Advanced Settings - Time period in minutes within which a member is considered to be online

Setting a low value for this option will show really online users
Setting a high value for this option will show really online users and already disconnected users
 
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jungtho
jungtho 189 days agocomment permalink
 
I have the same issue...
 
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GamersCupid
GamersCupid 189 days agocomment permalink
 
I'm having the same problems here.
I have tried setting the above named Timeperiod to 15 minutes and do the test within seconds after login. It keeps saying "<User> isn't in chat now but your message will be delivered as soon as <user> is online.

when the other site accepts the Message and writes something back, this in return becomes a new chat request for user one.
normal chat does work.
 
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nancycity
nancycity 188 days agocomment permalink
 
I got a response from Ray Expertz ; a patch will be release for this problem next week. Thanks all for your help.
 
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MichelSwiss
MichelSwiss 188 days agocomment permalink
 
Thanks for the info :-)
 
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DoLaugh
DoLaugh 175 days agocomment permalink
 
Has the patch been released for this problem???

DoLaugh
 
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