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klangschlaufe

can't connect to rms

hi
i've installes RMS 3.5 for linux with jre-1.6.0_06-fcs. but when i configure ray widgets to use my own rms i got a "can't connect to rms". i had rms 3.0 sucessfully running on the same machine with no problems. i've configured all red5-web.properties and the access.dat as i did in rms 3.0. i got no error message when i start rms 3.5. needed firewall ports are open. "netstat -an |grep <my rms port> " shows a short "established" but then quickly closes the connection. using ethereal i see that data is sent between the client and the rms. when i try to use chat in dolphin i got only "connecting", that's it.
i'm tracing and debugging since 2 days now, but i can't find out what's wrong.

i'm using:
Dolphin 6.1
Ray free 3.5
RMS 3.5
JRE 1.6 update 6
Linux 2.6.23 x86_64

thanks
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Comments

yotis
yotis 217 days agocomment permalink
 
Hi!

Yesterday I installed also the Dolphin 6.1 pack with Ray free 3.5, and I'm not able to connect to rms.boonex.com.Now seeing your problem I'm thinking maybe there is no problem with the server but with the Ray free 3.5 source code, or something like this.
Can you connect to rms.boonex.com?
Or give me your rms link to try it from my site.

Br,
Calin
 
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klangschlaufe
klangschlaufe 217 days agocomment permalink
 
i can't connect to rms.boonex.com either. i think it's rms 3.5 having a problem cause already in the ray base settings i get a "can't connect to rms". i can disable use of rms in the ray basic settings, but then i got no video chat, only text chat.
 
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yotis
yotis 217 days agocomment permalink
 
How about the rest of the ray modules? I'm having problems with Video Player because it's saying that "this widgets is not registered", but it accepted my key.
Maybe I will try to install RMS on a different machine and use it remote.
It is hard to install RMS?
Thanks!

Br,
Calin
 
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klangschlaufe
klangschlaufe 217 days agocomment permalink
 
yeah, i also got the error "this widget is not registered" even i created new license code and on my licenses it shows "registered" to my development host.

installing rms was easy. you need to download jre if you wanna run it on linux. then you got to add your domain name to access.dat and edit the red5.web.properties in webapps/chat/WEB-INF/
webapps/im/WEB-INF/
webapps/board/WEB-INF/
webapps/video/WEB-INF/
to your rms ip adress.

then run ray.sh to see what rms does or run_daemon to run rms in the background.

at least rms 3.0 i've had running like that

cheers
 
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Splinter
Splinter 216 days agocomment permalink
 
I had exactly the same problem and a nice lady here told me that I need to recreate my license keys for Ray 3.5
It works flawlessly since then with RMS.boonex.com

Will now install RMS 3.5 and try that!
 
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klangschlaufe
klangschlaufe 216 days agocomment permalink
 
yeah i think i have seen your earlier post....i already tried with new license keys...still won't connect.
 
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klangschlaufe
klangschlaufe 216 days agocomment permalink
 
thanks LeonidS for the hints.
i got ports 1935 and 5080 configured. i also found port 9999 to be opened.

@yotis: port 9999 is configured in:
/conf/red5-common.xml
/conf/war/red5-common.xml
/conf/jboss/red5-common.xml

the thing with the root access to my site wont be that easy :-/

i netstated for port 10000 and 10080, both not in listen mode. and actually i configured my rms to be on 1935 and 5080 in red5.properties.

i completely disabled the firewall and i tcpdumped the traffic. what i got is a successful tcp handshake from the chat client to rms port 1935. i can even telnet to port 1935 and the connection successfully establishes. but if i try to connect with ray chat client, i got a bunch of "dieing" tcp sessions from the client to rms port 1935:

[root@wall RMS_3.5.0000]# netstat -an |grep 1935

tcp 0 0 0.0.0.0:1935 0.0.0.0:* LISTEN

tcp 0 0 84-73-33-211.dclie:1935 84.73.209.157:49541 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 84.73.209.157:49533 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 84.73.209.157:49543 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49545 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49521 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49523 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49544 TIME_WAIT

tcp 0 0 84.73.33.211:1935 rms.datecity.ch:49530 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49534 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49551 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49535 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49536 TIME_WAIT

tcp 0 0 84-73-33-211.dclie:1935 rms.datecity.ch:49547 TIME_WAIT

it looks to me like the client tries a few times to establish a tcp connection to the server, get no good response from the server (in application layer) and tries to open an new connection. that's how it looks like to me. and as long as ray chat says "connecting" i keep get the time_wait status...of course always from different client source ports.

cheers
 
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klangschlaufe
klangschlaufe 215 days agocomment permalink
 
i did an strace on

/usr/java/jre1.6.0_06/bin/java -Djava.security.manager -Djava.security.policy=conf/red5.policy -cp red5.jar:conf: org.red5.server.Standalone

and i found a lot of:

28676 futex(0x2aaad4914988, FUTEX_WAKE, 1) = 0
28676 clock_gettime(CLOCK_MONOTONIC, {973105, 687668663}) = 0
28676 clock_gettime(CLOCK_MONOTONIC, {973105, 687727770}) = 0
28676 clock_gettime(CLOCK_MONOTONIC, {973105, 687777928}) = 0
28676 clock_gettime(CLOCK_REALTIME, {1209771125, 310684373}) = 0
28676 futex(0x2aaad4f01cd4, FUTEX_WAIT, 1, {0, 9975627}) = -1 ETIMEDOUT (Connection timed out)

uhm...interesting 3 clock_gettimes and then a ETIMEOUT...
 
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klangschlaufe
klangschlaufe 215 days agocomment permalink
 
ok
i restored my old dolphin 6.0.0005-free, rms 3.1 and jre 1.6u5 my old setup which worked. with ray chat 3.5 i got the same effect with 6.5 with rms 3.5 with jre 1.6u6. rms doesn't accept connections anymore.

the only thing i changed is the license code...i generated new licenses.

is it possible that ray chat doesn't like the license string? i generated several times new licenses and re-registered...but it still doesn't work.

i got the impression that ray chat is rejected from connecting to my rms because of some license issue.
 
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zuzonline
zuzonline 188 days agocomment permalink
 
I have the same problem where it wont connect to rms, I dont get the cannot connect to rms when i save the settings at the base.
 
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davidetome
davidetome 174 days agocomment permalink
 
klangschlaufe I have the same problem, did you solve it?
Can you help me?

Thanks
Davide
 
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volupp
volupp 162 days agocomment permalink
 
I got the same problem. Someone solve this???

Thanks
Volupp
 
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tarabas
tarabas(negative) 160 days agocomment permalink
 
I have the same problem and I put my lamp server in DMZ too for being sure that all ports all opened.
 
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bisexroma
bisexroma 151 days agocomment permalink
 
same problem... ray chat can't connect!!! some suggestions? pls :(
 
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bisexroma
bisexroma 151 days agocomment permalink
 
same problem... ray chat can't connect!!! any suggestions? pls :(
 
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roberval
roberval 116 days agocomment permalink
 
same problem... same problem... does anybody here knows one who got it work?
 
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MissAlesha
MissAlesha(negative) 109 days agocomment permalink
 
Same Problem. This is sick
 
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creechs
creechs 107 days agocomment permalink
 
Same here!
 
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analogknight
analogknight 100 days agocomment permalink
 
ray 3.5 seems to only work if you pay for hosting or pay for support
 
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alphaomega168
alphaomega168 94 days agocomment permalink
 
there goes it.. just have to pay ;)
 
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mytube
mytube 54 days agocomment permalink
 
Found this thread, same problem. Installed latest RMS on a Windows XP box. Allowed my router to see the machine RMS is installed on (Windows Xp SP2). Using http://www.canyouseeme.org, when the RMS in not running I get a connection time out. If I start my RMS server and run the check, it can see that the port is now being listened to. So far so good. However when I use the RMS test tool http://www.boonex.com/rms.html I get a connection failed. When trying in base setting I also get "can't connect".

There must be something fundamental and simple stopping this from work everyone so I hope you all haven't given up cause I need to get this working and can't find anyone providing cheap and reliable RMS hosting services.
 
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Dawitt
Dawitt 13 days agocomment permalink
 
they vant you to pay..... mind control
 
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