We have given support at all times.
We asked credentials of CPanel to resolve the error and has always told us not give us. So it is very difficult to solve the error.

Besides that this product has been tested on several sites with all successfully.

Here I put in copy all emails that we have sent, the people of BoonEx can judge your attitude.

Regards,


Mail 1—>this mod is BROKEN. I installed it and now the main page won't load. Adding thumbs and everythign works fine, now the see more site main page is gone and I cleared cache.

Mail2—>I am going to have to issue a chargeback via paypal if you can't get in touch with me on this and leave my review. It looks like its limited to one of these files:



Copy into the folder "modules\boonex\sounds\classes" the following files:
- BxSoundsConfig.php
- BxSoundsModule.php
- BxSoundsUploader.php



Mail3 (Our Response): Hi,



In order to fix it we will need your site URL and your CPANEL and admin credentials.



Kind regards,





Mail4 —>

please give me php edits or the file replacement to fix, our server is bound by our ip for cpanel access so we can't give you that or we would. thanks.



Mail5 (Our Resonse) —>

Good afternoon.
Before put this module on BoonEx Market, has been "tested" in multiple communities and all have worked well.

Files which are attached, are:
flash-->modules-->mp3-->image.php
modules-->sounds-->classes-->BxSoundsModule.php,BxSoundsConfig.php and BxSoundsUploader.php
inc-->classes-->BxDolFilesSoundsModule.php and BxDolFilesSoundsUploader.php

You've added all these files?
We would like to know what type of error gives when you add our module, because it is the only way to solved this problem.
If you do not know the error and you can't give me the access to your server (temporarily), it is very difficult to solve the problem.

We want to solve this problem for you to be happy with our services and our products.
Best Regards,

Mail6—>you have a php error, as someone who builds shopping carts for a living, I didn't want to have to fix this. Its a space or something in the code of one of the files uploaded. Please issue a refund. If you are giving me the same files and telling me to upload them, it won't work and I don't want to recode your work - I can build a mod myself. Thanks and please issue a refund and I will destroy files.

Mail7 (Our Resonse) —>

Hi,


the module is not installed, only consists of two new files (in the 'inc' folder), one new file in folder "flash" and the files of sounds module (Boonex module) have two change- that they do is call the new files of "inc" folder-.



-Please can you tell me your domain to see the effect it does?
-Please can you give me the file "error_log" to be created in the "root" to see the error file?

-What version do you have in your dolphin community?



You not giving us facilities for solved the problem (I assure you that there are many modules of other developers that give problems ... and I doubt that you get your money back if before, the developers, don't have the oportunity to fix the problem)



We want to solve the error that is happening on your website and we want that this product work properly.



Thanks,



Mail8 —>

YES it DOES NOT WORK. I have uninstalled, restored original files and reinstalled and it still does not work. The site is peacelovedishes.com but its not publicly available. When you login, it goes to a blank page, ONLY when the inc/classes files are present.

The errors:

[09-Jan-2015 16:07:44 America/Chicago] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/???/public_html/inc/utils.inc.php:402) in /home/???/public_html/inc/design.inc.php on line 101
[09-Jan-2015 19:53:56 America/Chicago] PHP Fatal error: Cannot redeclare class BxSupportCheckerHelper in /home/???/public_html/inc/classes/BxDolFilesSoundsModule.php on line 1894
[09-Jan-2015 19:54:03 America/Chicago] PHP Fatal error: Cannot redeclare class BxSupportCheckerHelper in /home/???/public_html/inc/classes/BxDolFilesSoundsModule.php on line 1894



Mail9 (Our Response) —>

Good afternoon, with the file "Error log" we know what can be the problem.
If you give us an email address, we will send the file, but you can edit the copied file with the code below.