Hay Gang

Just a quick note on software.
I have worked in the software community for more years than I care to remember! But in regards to products like Dolphin from Boonex, give them a break they are trying to produce a product that is competing with other community products and they have all gone through the same thing at one point or another. The world of open sours and free software is not intended to be an easy boxed product all though they “the community at large” does a really good see more job INCLUDING BOONEX. I work with a number of Host providers testing products as if I where a client off the street. Try playing dumb! And at the same time get support. We take for granted that these individuals come together to start a product because they see the value of the products and a need to simplify the current products in the community. Products get better with community interaction and yes I have no problem with someone getting pissed off weather they buy support or not! Yet some of us have the ability to do a bit more by participating in writing documentation and standing up for the software community as a whole and individual companies and products. Oh one thing to the folks that responded to the pissed off individuals here on this forum. If you’re an evangelist or a support tech. please don’t let someone or many individuals get under your skin and respond negatively, I know you’re better than that because your product shows that. So remember biting your lip and tape those fingers together before you let them fly on the keyboard and yes they can get real bloody from biting your lip and holding back.

Good luck and best regards’ to all sides.