I am trying to bear with all the problems, as I know there is NO SUCH THING as a perfect software, but this is rather disheartening. Modmysite provided the best information on the admin panel situation and I thank u 4 that. I was able to get in with this fix after being locked out of it all day. But now, I went from not getting into admin to NOT BEING ABLE TO ACCESS MY SITE AT ALL and am getting this error "Forbidden You don't have permission to access / on this server. Additionally, a see more 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." THIS IS JUST 2 MUCH 4 ME! I have tried Dolphin on 4 different hosts (HostGator, BounceWeb, PacificHost) and now HostForWeb. In my opinion THEY ALL fell short (especially with my videos). Please someone tell me what's going on here really. . . Aside from that serious issue IS THERE ANYONE who can please tell me how to make the video quality better on my site. I have tried both the fixes provided by Sydeburnz and Flurmingo and my video quality looks exactly the SAME. No improvement whatssoever. I was only told the problem was fixed in version 7.0.2 which has an updated ffmpeg and codecs but how in the hell is this gonna help me if you can't upgrade live sites with it? PLEASE SOMEBODY explain what else can I do!