In reply to BoonEx Turns 8. Happy Birthday!
playasurge•2nd of September 2008
Here's an Idea, How about you guys spend less time on developing new stuff, and focus more on customer service and support. I payed for my licenses 3 days ago, and wrote 2 emails, and heard nothing back, and still waiting for my licenses.You cant spare 5 seconds of your precious time to write back to my emails?
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Andrew Boon•8th of September 2008•
The catch is that we're not doing the development at the expense of support. We have different groups working at support and development, and it turns out that just adding more people doesn't help much. We used to have 3 times larger support team with worse results. If your question is not answered for 3 days chances are that it's been lost or something. Try to email to org@boonex.com for investigation, please.
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