Changes between Version 34 and Version 35 of GenDolTShooter

Timestamp:

May 22, 2009, 11:40:49 AM (15 years ago)

Author:

IgorL

Comment:

--

GenDolTShooter

@@ -1 @@
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#IcantremembermyAdminloginandorpassword.HowcanIrestoreorchangeit I can't remember my Admin login and/or password. How can I restore or change it?]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#Iseethiserroronsomeofmysitespages:Calltoundefinedfunction:mb_ereg_replaceinpath_to_dolphinincutils.inc.phponline120 I see this error on some of my site's pages: "Call to undefined function: mb_ereg_replace() in /path_to_dolphin/inc/utils.inc.php on line 120"]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#WhenItrytoopenaNavigationMenulinkorsomebodysprofileIgetthispage:NotFound When I try to open a Navigation Menu link or somebody's profile, I get this page: "Not Found"]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#IseethiserrorwhenIopenmysite:Warning:Missingargument1forTopMenuDesigncalledin...templatestmpl_...scriptsBxTemplMenu.phponline45anddefinedin...incmenu.inc.phponline250 I see this error when I open my site: "Warning: Missing argument 1 for TopMenuDesign(), called in ...templates\tmpl_...\scripts\BxTemplMenu.php on line 45 and defined in ...inc\menu.inc.php on line 250"]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#Mysecurityimagedoesntshowup.Sonoonecanjoinmysite My security image doesn't show up. So no one can join my site]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#Igetthiserrormessagethroughoutmysite:Fatalerror:Calltoundefinedfunction:mb_internal_encoding I get this error message throughout my site: Fatal error: Call to undefined function: mb_internal_encoding]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#IreceivethiserrorwhenItrytoinstallDolphin:Theserverencounteredaninternalerrorormisconfigurationandwasunabletocompleteyourrequest I receive this error when I try to install Dolphin: "The server encountered an internal error or misconfiguration and was unable to complete your request"]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#Iseethiserroronmysite:FatalError:Cannotapplylocalization I see this error on my site: Fatal Error: Cannot apply localization]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#WhenItrytoaddanyfieldsintheFieldsBuilderittellsmeUnabletoaddNew_Item.CheckifNew_Itemisalreadyadded When I try to add any fields in the Fields Builder it tells me "Unable to add New_Item. Check if New_Item is already added"]'''
-
-'''[http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#TheMemberLog-InLinkatthefarrightsideofmyhomepageheaderdoesnotwork The Member Log-In Link at the far right side of my homepage header does not work]'''
+'''[wiki:GenDolTShooter#IcantremembermyAdminloginandorpassword.HowcanIrestoreorchangeit I can't remember my Admin login and/or password. How can I restore or change it?]'''
+
+'''[wiki:GenDolTShooter#Iseethiserroronsomeofmysitespages:Calltoundefinedfunction:mb_ereg_replaceinpath_to_dolphinincutils.inc.phponline120 I see this error on some of my site's pages: "Call to undefined function: mb_ereg_replace() in /path_to_dolphin/inc/utils.inc.php on line 120"]'''
+
+'''[wiki:GenDolTShooter#WhenItrytoopenaNavigationMenulinkorsomebodysprofileIgetthispage:NotFound When I try to open a Navigation Menu link or somebody's profile, I get this page: "Not Found"]'''
+
+'''[wiki:GenDolTShooter#IseethiserrorwhenIopenmysite:Warning:Missingargument1forTopMenuDesigncalledin...templatestmpl_...scriptsBxTemplMenu.phponline45anddefinedin...incmenu.inc.phponline250 I see this error when I open my site: "Warning: Missing argument 1 for TopMenuDesign(), called in ...templates\tmpl_...\scripts\BxTemplMenu.php on line 45 and defined in ...inc\menu.inc.php on line 250"]'''
+
+'''[wiki:GenDolTShooter#Mysecurityimagedoesntshowup.Sonoonecanjoinmysite My security image doesn't show up. So no one can join my site]'''
+
+'''[wiki:GenDolTShooter#Igetthiserrormessagethroughoutmysite:Fatalerror:Calltoundefinedfunction:mb_internal_encoding I get this error message throughout my site: Fatal error: Call to undefined function: mb_internal_encoding]'''
+
+'''[wiki:GenDolTShooter#IreceivethiserrorwhenItrytoinstallDolphin:Theserverencounteredaninternalerrorormisconfigurationandwasunabletocompleteyourrequest I receive this error when I try to install Dolphin: "The server encountered an internal error or misconfiguration and was unable to complete your request"]'''
+
+'''[wiki:GenDolTShooter#Iseethiserroronmysite:FatalError:Cannotapplylocalization I see this error on my site: Fatal Error: Cannot apply localization]'''
+
+'''[wiki:GenDolTShooter#WhenItrytoaddanyfieldsintheFieldsBuilderittellsmeUnabletoaddNew_Item.CheckifNew_Itemisalreadyadded When I try to add any fields in the Fields Builder it tells me "Unable to add New_Item. Check if New_Item is already added"]'''
+
+'''[wiki:GenDolTShooter#TheMemberLog-InLinkatthefarrightsideofmyhomepageheaderdoesnotwork The Member Log-In Link at the far right side of my homepage header does not work]'''
+
+'''[wiki:GenDolTshooter#Igettheundefinederrorwhentryingtoregistermywidgets I get the "undefined" error when trying to register my widgets]'''
+
+'''[wiki:GenDolTshooter#MyRMSwidgetsChatIMVideoRecorderendupinConnecting.WhatshouldIdo My RMS widgets (Chat, IM, Video Recorder) end up in "Connecting". What should I do?]'''
+
+'''[wiki:GenDolTshooter#SomeofthewidgetsshowNotInstalledintheRaySuitePanelthoughIhavearegularDolphininstallation Some of the widgets show "Not Installed" in the Ray Suite Panel though I have a regular Dolphin installation]'''
+
+'''[wiki:GenDolTshooter#MywidgetsresultinInvalidparameterserrorandmyRayBaseresultsinNotInstalled My widgets result in "Invalid parameters" error and my Ray Base results in "Not Installed"]'''
+
+'''[wiki:GenDolTshooter#IgetUploadingfileerrororUndefinedwhenuploadingaudiovideofilesinRayMediaandVideoPlayers I get "Uploading file error" or "Undefined" when uploading audio/video files in Ray Media and Video Players]'''
+
+'''[wiki:GenDolTshooter#MyFreeAd-Freelicensesdontworkresultinginwronglicensenumbermessage My Free/Ad-Free licenses don't work resulting in "wrong license number" message]'''
+
+'''[wiki:GenDolTshooter#MyRaywidgetsshowNotRegisteredonuserendthoughtheyhavebeensuccessfullyregisteredonadminend My Ray widgets show "Not Registered" on user end though they have been successfully registered on admin end]'''
+
+'''[wiki:GenDolTshooter#MyAudioVideowidgetsChatIMVideoRecorderandWhiteboardcantconnect My Audio/Video widgets (Chat, IM, Video Recorder and Whiteboard) can't connect]'''
+
+'''[wiki:GenDolTshooter#Ray3.1HotFix Ray 3.1 HotFix]'''
+
+'''[wiki:GenDolTshooter#WhenIopenthevideorecorderitsconnectingforever.IntheadminpanelitopensupokbuthangswhenIclickonavideo When I open the video recorder, it's connecting forever. In the admin panel it opens up ok, but hangs when I click on a video]'''
+
+'''[wiki:GenDolTshooter#Someorallofmywidgetskeeponloadinganddonotwork. Some or all of my widgets keep on loading and do not work.]'''
+
+'''[wiki:GenDolTshooter#WhenaccessingOrcaIgeterrorWarning:fopen...orcaconfparams.conffunction.fopen:failedtoopenstream When accessing Orca, I get error "Warning: fopen(.../orca/conf/params.conf) function.fopen: failed to open stream"]'''
+
+'''[wiki:GenDolTshooter#WhentryingtocompileOrcalanguagesIgeterrorLanguagefilescompilationhavebeenfailed When trying to compile Orca languages I get error "Language files compilation have been failed"]'''
 
 ----
@@ -316 +342 @@
 
    }}}
+
+----
+
+== I get the "undefined" error when trying to register my widgets ==
+
+As soon as Adobe has made some changes in the base XML class of their latest Flash Player, it has become incompatible with Ray.[[BR]]
+So, you need to make sure that your Flash Player version is 8 or 9. If you have upgraded Flash Player to the 10th version, you should downgrade it to 8 or 9 version.
+
+----
+
+== My RMS widgets (Chat, IM, Video Recorder) end up in "Connecting". What should I do? ==
+
+'''Use RMS''' is enabled in '''Plugins -> Ray Suite -> Base Settings''' but:
+
+1) your RMS is not installed or not properly installed (refer to [http://www.boonex.com/trac/ray/wiki/RayServerInstall RMS installation manual])
+
+2) you are using Ad-Free widgets and your RMS is not properly specified in Plugins -> Ray Suite -> Base Settings (refer to [http://www.boonex.com/trac/ray/wiki/RayServerInstall RMS installation manual])
+
+3) you are using Free widgets and !BoonEx RMS is not properly specified in '''Plugins -> Ray Suite -> Base Settings''' (refer to [http://www.boonex.com/trac/dolphin/wiki/DetailedInstall#Step5:FinalStep Dolphin install: Final step])
+
+4) you have specified !BoonEx RMS but you're using Ad-Free widgets; in this case you're not eligible to use !BoonEx RMS so you should install your own one (refer to the 1) step)
+
+'''Note''': If you somehow still can't make RMS work, you can disable it by unticking the '''Use RMS''' checkbox. But in this case you won't be able to use audio/video streaming features in Ray widgets.
+
+----
+
+== Some of the widgets show "Not Installed" in the Ray Suite Panel though I have a regular Dolphin installation ==
+
+This is typically caused by the wrong permissions on some XML files inside the '''ray/modules''' directory.
+
+Check if the following files have '''666''' permissions:
+{{{
+./ray/modules/global/xml/config.xml ./ray/modules/global/xml/main.xml ./ray/modules/board/xml/config.xml ./ray/modules/board/xml/langs.xml ./ray/modules/board/xml/main.xml ./ray/modules/board/xml/skins.xml ./ray/modules/chat/xml/config.xml ./ray/modules/chat/xml/langs.xml ./ray/modules/chat/xml/main.xml ./ray/modules/chat/xml/skins.xml ./ray/modules/im/xml/config.xml ./ray/modules/im/xml/langs.xml ./ray/modules/im/xml/main.xml ./ray/modules/im/xml/skins.xml ./ray/modules/presence/xml/config.xml ./ray/modules/presence/xml/langs.xml ./ray/modules/presence/xml/main.xml ./ray/modules/presence/xml/skins.xml ./ray/modules/video/xml/config.xml ./ray/modules/video/xml/langs.xml ./ray/modules/video/xml/main.xml ./ray/modules/video/xml/skins.xml ./ray/modules/mp3/xml/config.xml ./ray/modules/mp3/xml/langs.xml ./ray/modules/mp3/xml/main.xml ./ray/modules/mp3/xml/skins.xml ./ray/modules/movie/xml/config.xml ./ray/modules/movie/xml/langs.xml ./ray/modules/movie/xml/main.xml ./ray/modules/movie/xml/skins.xml ./ray/modules/music/xml/config.xml ./ray/modules/music/xml/langs.xml ./ray/modules/music/xml/main.xml ./ray/modules/music/xml/skins.xml ./ray/modules/desktop/xml/config.xml ./ray/modules/desktop/xml/langs.xml ./ray/modules/desktop/xml/main.xml ./ray/modules/desktop/xml/skins.xml ./ray/modules/shoutbox/xml/config.xml ./ray/modules/shoutbox/xml/langs.xml ./ray/modules/shoutbox/xml/main.xml ./ray/modules/shoutbox/xml/skins.xml
+
+}}}
+
+and if the permissions are wrong set them using SSH or FTP's '''chmod''' command, for example:
+{{{
+chmod 666 ./ray/modules/global/xml/config.xml ./ray/modules/global/xml/main.xml ./ray/modules/board/xml/config.xml ./ray/modules/board/xml/langs.xml ./ray/modules/board/xml/main.xml ./ray/modules/board/xml/skins.xml ./ray/modules/chat/xml/config.xml ./ray/modules/chat/xml/langs.xml ./ray/modules/chat/xml/main.xml ./ray/modules/chat/xml/skins.xml ./ray/modules/im/xml/config.xml ./ray/modules/im/xml/langs.xml ./ray/modules/im/xml/main.xml ./ray/modules/im/xml/skins.xml ./ray/modules/presence/xml/config.xml ./ray/modules/presence/xml/langs.xml ./ray/modules/presence/xml/main.xml ./ray/modules/presence/xml/skins.xml ./ray/modules/video/xml/config.xml ./ray/modules/video/xml/langs.xml ./ray/modules/video/xml/main.xml ./ray/modules/video/xml/skins.xml ./ray/modules/mp3/xml/config.xml ./ray/modules/mp3/xml/langs.xml ./ray/modules/mp3/xml/main.xml ./ray/modules/mp3/xml/skins.xml ./ray/modules/movie/xml/config.xml ./ray/modules/movie/xml/langs.xml ./ray/modules/movie/xml/main.xml ./ray/modules/movie/xml/skins.xml ./ray/modules/music/xml/config.xml ./ray/modules/music/xml/langs.xml ./ray/modules/music/xml/main.xml ./ray/modules/music/xml/skins.xml ./ray/modules/desktop/xml/config.xml ./ray/modules/desktop/xml/langs.xml ./ray/modules/desktop/xml/main.xml ./ray/modules/desktop/xml/skins.xml ./ray/modules/shoutbox/xml/config.xml ./ray/modules/shoutbox/xml/langs.xml ./ray/modules/shoutbox/xml/main.xml ./ray/modules/shoutbox/xml/skins.xml
+
+}}}
+
+----
+
+== I get ''Uploading file error'' or ''Undefined'' when uploading audio/video files in Ray Media and Video Players ==
+
+'''1)''' This is a common problem and most of the time it is caused by the following reasons:
+
+            1) You're trying to upload files bigger than 2 Megabytes which is the default value for PHP configuration. To fix it, edit '''php.ini''' file which is used as a configuration file by your PHP processor. You have to find two variables: '''upload_max_filesize''' and '''post_max_size''' and assign bigger values to them.
+
+            2) You don't have .htaccess or have it corrupted in the '''ray''' folder. Here's the code that this file must contain:
+                         
+                         {{{
+                         <IfModule mod_security.c>
+                                SecFilterEngine off
+                         </IfModule>
+                         }}}
+                        
+            3) You have the correct .htaccess file but it gets overridden by other Apache settings on your server. You should contact your hosting provider in this case.
+                        
+            4) You don't have the proper '''ffmpeg.exe''' in '''ray/modules/global/app''' or it doesn't have '''777''' permissions (readable, writable, executable). In this case change the permissions and make sure the ffmpeg.exe file is applicable to your operating system: Linux (provided with Dolphin), [http://www.boonex.com/ffmpeg_win.zip Windows] or [http://www.boonex.com/ffmpeg_freebsd62.tgz FreeBSD].
+                        
+            5) You have incorrect permissions for the following folders:
+                                '''ray/modules/mp3/files/''', '''ray/modules/movie/files''' and '''ray/modules/music/files'''
+                                These folders must have '''777''' permissions.
+                                
+            6) You have PHP '''exec()''' function disabled on your server. Advise with your hosting provider in order to figure this out.
+
+'''2)''' If you still can't make it work, please follow this diagnostic procedure:
+
+    * To determine the reason of such problems, create a php file with the following contents, upload it in your Dolphin's root directory and run it in your browser window:
+
+{{{
+echo "<br/><b>PHP INI settings</b><br/>";
+echo "<br>safe mode = ".ini_get('safe_mode');
+echo "<br>disabled functions = ".ini_get('disable_functions');
+echo "<br>max execution time = ".ini_get('max_execution_time');
+echo "<br>post_max_size = ".ini_get('post_max_size');
+echo "<br>upload max filesize = ".ini_get('upload_max_filesize');
+
+echo "<br/><br/><b>ffmpeg output</b><pre>";
+$s = realpath("ray/modules/global/app/ffmpeg.exe");
+echo `$s -version 2>&1`;
+}}}
+
+'''Output analysis:'''
+
+''safe_mode ='' if this variable has non-empty value then ffmpeg will not be able to execute; in this case advise with your hosting about disabling safe mode.
+
+''disabled_functions ='' if this variable contains '''exec''' then this function is forbidden by hosting and thus your script won't be able to run ffmpeg.
+
+''max_execution_time, max_input_time ='' it's usually set to 30 seconds; you should increase its value several times.
+
+''post_max_size ='' the size of POST data that PHP can handle; it's usually set at 2M; you should increase its value up to 8M or more.
+
+''upload_max_filesize ='' the size limit of uploaded files; it's usually set at 2M; you should increase its value up to 8M or more.
+
+''ffmpeg output:'' - this command will result in a message like this:
+
+{{{
+FFmpeg version SVN-r9115, Copyright (c) 2000-2007 Fabrice Bellard, et al.
+  configuration: --enable-libmp3lame --enable-xvid --enable-x264 --enable-gpl --enable-libvorbis --enable-libogg --enable-libtheora --enable-liba52 --enable-libamr-nb --enable-libamr-wb --enable-libfaad --enable-libfaac --enable-pthreads --disable-shared --enable-static
+  libavutil version: 49.4.0
+  libavcodec version: 51.40.4
+  libavformat version: 51.12.1
+  built on Aug 14 2007 18:26:46, gcc: 3.4.5 (Gentoo 3.4.5, ssp-3.4.5-1.0, pie-8.7.9)
+ffmpeg      SVN-r9115
+libavutil   3212288
+libavcodec  3352580
+libavformat 3345409
+}}}
+
+If you didn't see anything like this your hosting doesn't allow your web script to run '''exe''' files (this can be the result of safe_mode and disabled_functions values, see above).
+
+== Possible ways to fix this problem: ==
+
+        * '''safe_mode''' and '''disabled_functions''' issues can be resolved only by hosting provider.
+
+        * Make sure you have set appropriate PHP settings for uploading media files.
+
+        a) If PHP on your server is running in CGI mode, you need to create a '''php.ini''' file with the following contents:
+        {{{
+upload_max_filesize=300M
+post_max_size=300M
+max_input_time=3000
+max_execution_time=3000
+memory_limit=128M
+
+        }}}
+
+        Then copy this file to the ray/modules/movie/files subfolder
+
+        b) If PHP on your server is running as Apache module, place this code in the '''.htaccess''' file which resides in the main Dolphin directory:
+        {{{
+php_value upload_max_filesize 300M
+php_value post_max_size 300M
+php_value max_input_time 3000
+php_value max_execution_time 3000
+php_value memory_limit 128M
+
+        }}}
+
+        * You can also change some MySQL settings to prevent connection timeouts when uploading big files:
+        Open the file '''ray/modules/global/inc/db.inc.php''' and insert the following commands
+        {{{
+mysql_query ("SET @@local.wait_timeout=9000;");
+mysql_query ("SET @@wait_timeout=9000;");
+mysql_query ("SET @@local.interactive_timeout=9000;");
+mysql_query ("SET @@interactive_timeout=9000;");
+mysql_query ("SET @@local.connect_timeout=9000;");
+mysql_query ("SET @@connect_timeout=9000;");
+
+        }}}
+
+        after the line
+        {{{
+@mysql_select_db($this->sDb, $this->rLink);
+        }}}
+
+----
+
+== My widgets result in "Invalid parameters" error and my Ray Base results in "Not Installed" ==
+
+
+
+  * This problem is mostly caused by unsuccessful integration of Ray widgets.[[BR]]
+  In this case refer to [http://www.boonex.com/trac/ray/wiki/RayIntegration Ray Integration Manual].
+
+  * Referring to Dolphin, it can be caused by efforts to replace the '''ray''' folder with that from the Ray package and install it which is obviously not needed because Ray is already integrated into Dolphin.[[BR]]
+  Here are the steps of fixing it in this case:[[BR]][[BR]]
+    * Backup the media files if they already have been uploaded by your members. They reside in the folders '''ray/modules/WIDGET_NAME/files''', where '''WIDGET_NAME''' stands for the name of the widget ('''chat''', '''im''', etc.)[[BR]][[BR]]
+    * Replace the whole '''ray''' folder with that from your original Dolphin package (for example Dolphin 6.1.4 [http://get.boonex.com/Dolphin-v.6.1-Free Free] or [http://get.boonex.com/Dolphin-v.6.1-AdFree AdFree])[[BR]][[BR]]
+    * Set the following permissions using an FTP or SSH client
+    {{{
+chmod 777 ./ray/modules/board/files ./ray/modules/chat/files ./ray/modules/im/files ./ray/modules/movie/files ./ray/modules/mp3/files ./ray/modules/music/files ./ray/modules/global/app/ffmpeg.exe
+
+chmod 666 ./ray/modules/board/xml/config.xml ./ray/modules/board/xml/langs.xml ./ray/modules/board/xml/main.xml ./ray/modules/board/xml/skins.xml ./ray/modules/chat/xml/config.xml ./ray/modules/chat/xml/langs.xml ./ray/modules/chat/xml/main.xml ./ray/modules/chat/xml/skins.xml ./ray/modules/desktop/xml/config.xml ./ray/modules/desktop/xml/langs.xml ./ray/modules/desktop/xml/main.xml ./ray/modules/desktop/xml/skins.xml ./ray/modules/global/data/integration.dat ./ray/modules/global/inc/cron.inc.php ./ray/modules/global/inc/header.inc.php ./ray/modules/global/xml/config.xml ./ray/modules/global/xml/main.xml ./ray/modules/im/xml/config.xml ./ray/modules/im/xml/langs.xml ./ray/modules/im/xml/main.xml ./ray/modules/im/xml/skins.xml ./ray/modules/movie/xml/config.xml ./ray/modules/movie/xml/langs.xml ./ray/modules/movie/xml/main.xml ./ray/modules/movie/xml/skins.xml ./ray/modules/mp3/xml/config.xml ./ray/modules/mp3/xml/langs.xml ./ray/modules/mp3/xml/main.xml ./ray/modules/mp3/xml/skins.xml ./ray/modules/music/xml/config.xml ./ray/modules/music/xml/langs.xml ./ray/modules/music/xml/main.xml ./ray/modules/music/xml/skins.xml ./ray/modules/presence/xml/config.xml ./ray/modules/presence/xml/langs.xml ./ray/modules/presence/xml/main.xml ./ray/modules/presence/xml/skins.xml ./ray/modules/shoutbox/xml/config.xml ./ray/modules/shoutbox/xml/langs.xml ./ray/modules/shoutbox/xml/main.xml ./ray/modules/shoutbox/xml/skins.xml ./ray/modules/video/xml/config.xml ./ray/modules/video/xml/langs.xml ./ray/modules/video/xml/main.xml ./ray/modules/video/xml/skins.xml
+
+    }}}
+    * Open the file '''ray/modules/global/inc/header.inc.php''' and replace '''[path_to]''' with the server path to Dolphin's folder, for example '''/home/user/community/'''[[BR]][[BR]]
+    * Log into Dolphin's Admin Panel and navigate to '''Plugins -> Ray Suite'''. Register all your widgets and specify your RMS in '''Base Settings'''. Please refer to [http://www.boonex.com/trac/dolphin/wiki/DetailedInstall#Step5:FinalStep Dolphin Installation Manual].[[BR]][[BR]]
+    * Restore the media files from backup placing them into the same folders where they used to be.
+
+----
+
+== My Free/Ad-Free licenses don't work resulting in "wrong license number" message ==
+
+    * The most common reason for this is that you're trying to apply your licenses on incompatible package, i.e. you're trying to register Free Ray widgets with Ad-Free licenses or vice versa. To check the version of your widgets, open the following file inside each widget's folder:
+
+    {{{
+    inc/constants.inc.php
+    }}}
+
+    Search for the version number which looks like this: 
+
+    {{{
+    'code' => "chat_3.0.0000_free" or
+    }}}
+
+    {{{
+    'code' => "chat_3.0.0000"
+    }}}
+
+    The Free widgets contain '''_free''' wording in these lines, while the Ad-Free ones don't.
+
+    To replace the current Ray package in Dolphin with the appropriate one, please refer to [wiki:GenDolFAQs#HowcanIreplaceFreeRaywidgetswithAd-Freeonesandviceversa Ray FAQ].
+
+----
+
+== My Ray widgets show "Not Registered" on user end though they have been successfully registered on admin end ==
+
+        * You're probably using the wrong license number. In order to check it out, open '''ray/modules/module_name/xml/main.xml''' and replace '''CDATA[enabled]''' with '''CDATA[not registered]'''. Then try to register your widgets again and you will probably encounter a problem mentioned in the previous paragraph.
+        
+        * If there's no problem registering the widget again, but it still appears to be unregistered on users end, you have most probably installed 3.1 widgets together with 3.0. In this case you need to install all widgets of the same verson.
+
+
+----
+
+== My Audio/Video widgets (Chat, IM, Video Recorder and Whiteboard) can't connect ==
+
+        
+        * You need to [http://www.boonex.com/trac/ray/wiki/RayServerInstall install RMS], enable it and specify its IP address in '''Admin Panel -> Plugins -> Ray Suite -> Base Settings'''.
+
+    Set the following ports: '''RMS Port: 1935''', '''RMS HTTP Port: 5080'''.
+
+    If you still experience RMS connection problem with Free widgets, please contact [mailto:support@boonex.com BoonEx Support Department] and provide your site's full URL.
+
+----
+
+== Ray 3.1 !HotFix == 
+
+Ray 3.1 !HotFix. Download [http://get.boonex.com/Ray-v.3.1-HotFix-Free Free] or [http://get.boonex.com/Ray-v.3.1-HotFix-AdFree AdFree] version.
+ 
+This Hotfix is with a minor fixes in Ray modules. They are:
+
+    * Problem with version check in Ray Base
+    * Corrections of buttons representation in VPlayer abd VRecorder
+    * Minor bugs in Chat and IM interface
+
+The archives contain only '''''.swf''''' files. This !HotFix does not require any specific instruction on how to apply it. You should just upload '''''.swf''''' files according to their location in Ray modules and that's all.
+
+----
+
+== When I open the video recorder, it's connecting forever. In the admin panel it opens up ok, but hangs when I click on a video == 
+
+You have recorded a corrupted video file.
+
+You need now to delete the folder that belongs to the member and is located in the '''rms_path/webapps/video/streams''' folder.
+
+Then you need to delete a few lines of code from the file '''rms_folder/webapps/video/streams/config.xml'''
+
+The lines look like these:
+{{{
+   <void method="put">
+    <string>boonex.us_7577</string>
+    <object class="org.red5.server.webapp.video.BxDescriptor">
+     <string>boonex.us_7577</string>
+     <string>tazmaster776</string>
+     <string>http://www.boonex.us/tazmaster776</string>
+     <int>0</int>
+     <int>0</int>
+    </object>
+   </void> 
+}}}
+
+----
+
+== Some or all of my widgets keep on loading and do not work. ==
+
+This problem usually happens when there are writable permissions on folders and files when PHP is running in CGI mode.
+
+To check the mode your PHP is running in, log into your Dolphin's Admin Panel and then open the page '''admin/phpinfo.php'''.
+
+To fix it, you will need to set all folders permissions to 755 and all files to 644. The file '''ray/modules/global/app/ffmpeg.exe''' should be also set to 755.
+
+Now you need to let Ray determine your new permissions properly. To do so, open the file '''ray/modules/global/inc/function.inc.php''' and insert these lines of code:
+{{{
+$sResult = "";
+$bDir = is_dir($sFilePath);
+if(is_readable($sFilePath)) $sResult = $bDir ? "755" : "644";
+if(is_writable($sFilePath)) $sResult = $bDir ? "777" : "666";
+if(!$bDir && is_executable($sFilePath)) $sResult = "777";
+
+}}}
+before the line
+{{{
+return $sResult;
+
+}}}
+in the function '''checkPermissions($sFileName)'''.
+
+----
+
+== When accessing Orca, I get error "Warning: fopen(.../orca/conf/params.conf) [function.fopen]: failed to open stream" ==
+
+This problem occurs only on those sites where PHP is running as an Apache module. On such sites, the files created by scripts (such as Dolphin or Orca), don't belong to the owner of the script's directory. That's why they sometimes become inaccessible after some actions on the site. This can be overriden by placing 666 permissions on such scripts:
+
+  1) FIX:
+  * Create a script in Dolphin's home directory with the following contents:
+  {{{
+<?php
+exec( "chmod 666 ./orca/conf/params.conf;\n
+find ./orca/layout/base_en -type f -exec chmod 666 {} \\;\n
+find ./orca/conf -type f -exec chmod 666 {} \\;\n
+find ./orca/layout/uni_en -type f -exec chmod 666 {} \\;\n
+find ./orca/classes/en -type f -exec chmod 666 {} \\;\n
+find ./orca/js/en -type f -exec chmod 666 {} \\;\n
+find ./groups/orca/layout/base_en -type f -exec chmod 666 {} \\;\n
+find ./groups/orca/layout/uni_en -type f -exec chmod 666 {} \\;\n
+find ./groups/orca/classes/en -type f -exec chmod 666 {} \\;\n
+find ./groups/orca/js/en -type f -exec chmod 666 {} \\;\n" );
+echo "Success";
+?>
+  }}}
+
+  * Name the script with the '''.php''' extension, for example: '''orca_fix.php'''
+
+  * Run the script in a browser, for example: '''!http://dolphin_url/orca_fix.php'''
+
+  2) If you still get this error, try to do the following:
+     1) Delete the folders '''orca/classes/en''', '''orca/js/en''', '''orca/layout/base_en''', '''orca/layout/uni_en''' and the file '''orca/conf/params.conf''' (the subfolder '''en''' corresponds to the English language, while your subfolder may be named '''fr''' or '''de''' depending on what language you installed).
+
+     2) Compile [http://www.boonex.com/trac/orca/wiki/OrcaBeta2PostInstall Orca languages].
+
+     3) Apply the above FIX. 
+
+----
+
+== When trying to compile Orca languages I get error "Language files compilation have been failed" ==
+
+See the [wiki:GenDolTshooter#WhenaccessingOrcaIgeterrorWarning:fopen...orcaconfparams.conffunction.fopen:failedtoopenstream previous solution]