Disable Periodic Reports or Else says the ISP

My hosting company is telling me that I need to disable the Periodic Reports or they will shut my site off.   Does anybody know how to turn these things off?

 

thanks,

 

Jay

Quote · 29 Oct 2010

You need a new ISP

http://towtalk.net ... Hosted by Zarconia.net!
Quote · 29 Oct 2010

It does seem odd that this would be a problem since they are supposedly a leading host for Dolphin, but it is what I need to do know to stay afloat.

Quote · 29 Oct 2010

I would give your host the finger, and find another one. That is the craziest thing i ever heard.

The periodic report is just an email message proving a report from the cron run. I have a feeling they want you to stop the cron runs. Buit if you do, dolphin will be pretty much useless.

Find a different HOST and tell them to go to hell.

https://www.deanbassett.com
Quote · 29 Oct 2010

Who's the hosting provider you're talking about? I'm not aware of any recommended for Dolphin that imposes such restrictions.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 30 Oct 2010

The host is Arvixe.   They are under the impression the Dolphin script is generating SPAM and have told me that they will only host my site if I turn off all notifications.  I am not sure if that is really a solution, it is just want I have to do right now.  Any ideas how?

 

I realize I will probably need to find another host, but I need to get this on working first

 

J

Quote · 30 Oct 2010

Find another host. I set up an account with Arvixe last year. Our relationship was short lived, it lasted all of 30 minutes.  When I was talking with them I quickly got the sense that they were going to be a problem. I looks like I was correct.

Give me something to believe in...
Quote · 30 Oct 2010

All,

It looks like Arvixe might have a geniune compliant here.  They sent me a sample of email that is going out and it is not a periodic report.  They are saying that hundreds of messages like the one below were going out every second.  Apparently, the Dolphin script just started sending out lots on its own. 

I realize that I may still need to change hosts, but right now, I just need to fix this. Is there anyway to turn off or at least significantly slow down the rate in which Dolphin sends messages?

Thanks,

J

 

1PBrWq-0000ig-NH-H
account 863 863

1268368608 0
-ident account
-received_protocol local
-body_linecount 12
-max_received_linelength 161
-auth_id account
-auth_sender account@server.arvixe.com
-allow_unqualified_recipient
-allow_unqualified_sender
-local
-sender_set_untrusted
XX
1
address@yahoo.com

182P Received: from account by server.arvixe.com with local (Exim 4.69)
(envelope-from )
id 1PBrWq-0000ig-NH
for address@yahoo.com; Fri, 29 Oct 2010 09:10:08 -0700
026T To:address@yahoo.com
046 Subject: =?UTF-8?B?TWF0Y2ggTm90aWZpY2F0aW9u?=
039 Content-type: text/html; charset=UTF-8
018 MIME-Version: 1.0
064F From: =?UTF-8?B?U3BhbmtpbmcgQ29tbXVuaXR5?=
049I Message-Id:
038 Date: Fri, 29 Oct 2010 09:10:08 -0700
1PBrWq-0000ig-NH-D

Hello nickname,

We are glad to inform you that a profile was added or modified at http://www.domain.com/ that matches yours.

Match profile:http://www.domain.com/person0

Your Member ID:7400

--
Domain mail delivery system!!!
Auto-generated e-mail, please, do not reply!!!

Quote · 30 Oct 2010

Looks like the match making needs to been turned off or the precentage to match member profiles should be higher.

One site I have it had to be set up to 95% for the site to stop sending so many matches.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 30 Oct 2010

Turn off the match makeing system. Admin->Settings->Matches. Uncheck the boxes and save.

Then using phpMyAdmin run the following queries to remove any pending messages.

DELETE FROM `sys_sbs_messages` WHERE `id`>0

DELETE FROM `sys_sbs_queue` WHERE `id`>0

https://www.deanbassett.com
Quote · 30 Oct 2010

Is there anyway just to turn off the email messages sent by matchmaking?  Matchmaking is one of the key components of our site.   I think our customers would be fine with us disabling those messages, but might rebel if we disabled the entire function.

Quote · 30 Oct 2010

Yes. But requires modifying some code.

Open inc/BxDolCronNotifies.php

Look for the following.

foreach($aMails as $aMail) {
$aIds[] = $aMail['id'];
if(sendMail($aMail['email'], $aMail['subject'], $aMail['body']))
$iSent++;
else
$sResult .= "Cannot send message to " . $aMail['email'] . "\n";
}           
$GLOBALS['MySQL']->query("DELETE FROM `sys_sbs_queue` WHERE `id` IN ('" . implode("','", $aIds) . "')");

$sResult .= "Processed emails: " . $iSent . "\n";
sendMail($site['email'], $site['title'] . ": Periodic Report", $sResult);

Then comment out that area except for one line by putting a // in front of them like so.

//            foreach($aMails as $aMail) {
//                $aIds[] = $aMail['id'];
//                if(sendMail($aMail['email'], $aMail['subject'], $aMail['body']))
//                    $iSent++;
//                else
//                    $sResult .= "Cannot send message to " . $aMail['email'] . "\n";
//            }
$GLOBALS['MySQL']->query("DELETE FROM `sys_sbs_queue` WHERE `id` IN ('" . implode("','", $aIds) . "')");

//            $sResult .= "Processed emails: " . $iSent . "\n";
//            sendMail($site['email'], $site['title'] . ": Periodic Report", $sResult);

https://www.deanbassett.com
Quote · 31 Oct 2010

deano92964,

Does your code block periodic reports only or does it also block the match making emails like the sample the ISP provided?

Thanks,

J

Quote · 31 Oct 2010

It blocks pretty much all out going mail from the site.

https://www.deanbassett.com
Quote · 31 Oct 2010

deano92964,

 

What would be the exceptions?

 

J

Quote · 31 Oct 2010
 
 
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