I have been struggling with Dolphin 7 since day one and really getting to the point of believing it was not worth the stress. Never in my life have I had to go through so much trial and error wth a software. I am a computer specialist with over 20 years of experience supporting computer software AND hardware. I know what good technical support is. Because of the general lack of manuals or individuals that are honest and care, Dophin 7 was turning from what I thought was a great idea into a real see more nightmare. I went through switching from 3 different hosts just because nobody bothered to tell me the significance of ffmpeg/RMS to having videos on your site. Finally went with HostForWeb (afterall, if Boonex is using them, so will I) -- only I spent the next 2 aggravating months with HostForWeb not being able to figure out y my videos didn't work, it was escalated to thier 3rd level support TWICE. Couldn't get help from my agent and Zarcon was the ONLY one who provided solutions 2 my problems without asking did I buy one of his products. I am poor and appreciate that. Not everybody has money to waste or be ripped off. I chose Dolphin because it was FREE, but in reality it has been anything but free. I am glad Zarcon was willing to answer my questions and had solutions where everyone else failed.