I purchased a product from Interex through this sites system but was unable to download it because Interex had to accept the payment first. Which he did within 3 hours of the purchase. However I still cannot download the product at all.
I contacted Interex several times by the contact system here and through email. He has not even bothered to respond at all. I also contacted boonex about the system issues, they wrote back saying "sorry those bugs happen contact the seller and then he can verify it and send you your product. Of course I did contact Interex more than once and I did send him all the information so he would know I had paid. But he refuses to even answer me and Boonex is siiting back allowing this to happen.
I just put a new dolphin script online this week, our compay was planning on migrating our community to dolphin. But after seeing how boonex responds so late and in such aan uncaring and cavalier manner to abuses of thier system by their members how could anyone feel they could be trusted to be professional or even provide what they offer.
I had even gone in this morning to purchase the unlimited license for the software but again their shopping cart system has serious issues.
So lets see where we stand with boonex. They have a member using their system who is taking money but not providing the product they are selling to the buyer. Boonex is notified of this and basically goes oh well. Yet since it is boonex system and they allow this member to continue doing this then boonex is as responsible for this as much as Interex. Next we have the shopping cart system, with serious issues and this from a company that claims to put out such excellently coded products yet cannot get a shopping cart system to work?
I contacted them this morning about my attempt to purchase the license. Of course if it takes them 3 or 4 days to answer this time like last then there will be no need to answer at all. I will go and purchase another script elsewhere before that happens.
A wekk ago I though dolphin, ray orca etc and boonex would be great for us and a great program to work with. My how things seem to change in one short week.
Douglas Wolfe
1stmonday.com
sorry to tell you thin, but you buy something from a seller, they are not a store owner just around the corner from you, but they could be on the other side of the planet, 12 hours time difference from you.
while you are working other are sleeping.
because this is a global community its so easy to forget that 1/2 the planet is sleeping while the other half is see more