amistaddotcom
I do not think it was a good idea to start a "Sorry about support delays" blog ... or maybe it was ...

I run Amistad.com (friendship.com in spanish) and I have to say that I gave up on Boonex support a while ago. It is sometimes there... most of the time not there. If I had a single word to describe Boonex support I would say it is "Bursty"... once in a while you get a burst of support then it goes away.

Needless to say, I am now using third-party paid support. And see more "yes" ... I bought the $999 all inclusive package .. I believe it was a mistake now.

The upgrade that Boonex did from 6.0 to 6.1 broke 1/2 of my site. I am still recovering from that mess. Seems like Boonex is more interested in adding new features instead of fixing problems and making this thing more stable.

Perhaps Johnnyh is not the most patient person out there, but I feel his pain. I been there Pal !!

One bug that is driving me nuts is the inefficient way Dolphin looks up friends in MySQL. Take a look ... it takes at least 35 secs to display this profile with 83 friends: www.amistad.com/cafealmediodia .. or the friends look up at http://www.amistad.com/viewFriends.php?iUser=66021 ... what do I get from support? "You have too many pictures, music and photos" .... well.. that is NOT IT !! Took me a while to figure it out but the culprit is an inefficient left join in a SQL query:

$friend_list_query = "SELECT `Profiles`.* FROM `FriendList` LEFT JOIN `Profiles` ON (`Profiles`.`ID` = `FriendList`.`Profile` AND `FriendList`.`ID` = '$id' OR `Profiles`.`ID` = `FriendList`.`ID` AND `FriendList`.`Profile` = '$id') WHERE (`FriendList`.`Profile` = '$id' OR `FriendList`.`ID` = '$id') AND `FriendList`.`Check` = '1' ORDER BY `Profiles`.`Picture` DESC LIMIT 12";

It is located in inc/profiles.inc.php, function ShowFriendList( $id, $aMutualFriends = 0 )

Maybe you can fix this before version 6.2 ?????

The server ... an 8 core (dual 4-core) Xeon dedicated server with 4 gigs of ram. Should be enough for this application .. right?

And think about it ... Cafe al Mediodia has around 9000 friends in MySpace ( www.myspace.com/cafealmediodia ) ... There is no way I could get close to that using Dolphin... it would take a week to get the profile up in the browser !!!!

Ahh... I feel better already.
bizshrink
"You have too many pictures, music and photos"

What kind of social networking platform are you able to run if you CAN'T have a ton of pictures, music and photos?!?? These guys blow. Every entry I read brings back the horrible memories of working with them earlier this year. It was a literal nightmare. I eventually gave up on them. They suck that bad. It was like a wave of apathy showed me the light. And when I moved on, it was like leaving a bad marriage or an abusive girlfriend. So see more liberating.
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
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