amistaddotcom
I do not think it was a good idea to start a "Sorry about support delays" blog ... or maybe it was ...

I run Amistad.com (friendship.com in spanish) and I have to say that I gave up on Boonex support a while ago. It is sometimes there... most of the time not there. If I had a single word to describe Boonex support I would say it is "Bursty"... once in a while you get a burst of support then it goes away.

Needless to say, I am now using third-party paid support. And see more "yes" ... I bought the $999 all inclusive package .. I believe it was a mistake now.

The upgrade that Boonex did from 6.0 to 6.1 broke 1/2 of my site. I am still recovering from that mess. Seems like Boonex is more interested in adding new features instead of fixing problems and making this thing more stable.

Perhaps Johnnyh is not the most patient person out there, but I feel his pain. I been there Pal !!

One bug that is driving me nuts is the inefficient way Dolphin looks up friends in MySQL. Take a look ... it takes at least 35 secs to display this profile with 83 friends: www.amistad.com/cafealmediodia .. or the friends look up at http://www.amistad.com/viewFriends.php?iUser=66021 ... what do I get from support? "You have too many pictures, music and photos" .... well.. that is NOT IT !! Took me a while to figure it out but the culprit is an inefficient left join in a SQL query:

$friend_list_query = "SELECT `Profiles`.* FROM `FriendList` LEFT JOIN `Profiles` ON (`Profiles`.`ID` = `FriendList`.`Profile` AND `FriendList`.`ID` = '$id' OR `Profiles`.`ID` = `FriendList`.`ID` AND `FriendList`.`Profile` = '$id') WHERE (`FriendList`.`Profile` = '$id' OR `FriendList`.`ID` = '$id') AND `FriendList`.`Check` = '1' ORDER BY `Profiles`.`Picture` DESC LIMIT 12";

It is located in inc/profiles.inc.php, function ShowFriendList( $id, $aMutualFriends = 0 )

Maybe you can fix this before version 6.2 ?????

The server ... an 8 core (dual 4-core) Xeon dedicated server with 4 gigs of ram. Should be enough for this application .. right?

And think about it ... Cafe al Mediodia has around 9000 friends in MySpace ( www.myspace.com/cafealmediodia ) ... There is no way I could get close to that using Dolphin... it would take a week to get the profile up in the browser !!!!

Ahh... I feel better already.

If you care to reply... richarddib (at) Mac . com
goodguyndfw
This brings up an interesting thought about the scalability of Dolphin in general. Before purchasing I asked this question and was told it would handle thousands although I never really got an example site. It seems like someone (can't remember if it was Boonex sales) said Penthouse was using it. Now that could be another package I was reviewing before I purchased SmartPro. One would think that a site like that would have a rather large membership following.

For all the seasoned Dolphin site see more users, can someone tell me the average number of members you may have at any given time? 100, 1000, 10k? And can I take a look at your site?
Matth1
Hi, totally agree with SQL friends problem.
I hope they can fix it!

Bye!
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.
PET:0.043220996856689