if you read it right, it is not limited to just one company or person. and is open to anyone that has a dedicated server or more. they are not limiting this to just one, but any that they feel can offer the services in a manor thats doing to benefit members in the long term.

this is an admission that HFW has failed members and this is a move in the right direction, and shows boonex does listen.

there are members in talks to see what can be done, as some of us have dedicated servers and pay see more top dollar for them so we are sure we can handle anything we want to do ourselves.

the forums here are for dolphin/boonex product user support, the problem is, 60% of the support requests are about hosting and installation issues that have nothing to do with dolphin. 30% are dolphin related howto's and where can i change xxx
10% are license and other boonex script questions like the RMS and other things.

i work with DosDawg as he is setting up Terabyte Hosting, and have committed to doing something with him about the hosting problems that members face, this includes having the best people that know Dolphin, giving the support that members need. we have been working and talking about this for over a month, and as people are taking up the hosting already, the difference in how many are asking for support is very evident, it is almost none. why? because the servers are setup for dolphin.

we install a fresh dolphin install for you if asked, or can import your dolphin site from an other host if you need it.
we are also developing auto installers for both dolphin and the RMS so your sites can also be fully installed and RMS access is made as soon as your account is setup.

We do care about members and how they are treated, we have been trying to address some of the issues members have faced, what we can not do, is change things over night and make all the problems go away.

We have spent a lot of time talking about this, and we have come to some agreements on how we can best help address some of the issues. We are putting our own money and time into a venture that can help make things better all round. but we can not compete in price or resources that the big boys have.

We will not promise you the unlimited world for $1.99 a month. but we can promise you the best hosting and support for Dolphin, by people who know Dolphin, and know servers and what members need. Because we use Dolphin ourselves we know whats needed.

Thank you boonex for listening and taking action to try and address this.