Thanks so much for your post, I have been considering using this site, but I do wonder why no one replies to any emails from help address given. Why the sites that are up and using this software are clunky looking, sorry featured sites! With all of these issues I am now very much more hesitant to launch a site that I will be heavily marketing if there are so many glitches. The new video feature promos dont launch either.. Back to the search!