I was aat the ModernBill 5 convention in Kentucky a few years back, where the CEO of a major hosting company was speaking and he told the following story:
He said that when they first went into the hosting business, they had a promotion where they offered unlimited email addresses and free bandwidth. He related how they were having some network throughput problems and started looking at what was gong on......They found that one of their customers was trying to be the next Google or HotMail and see more had over 37,000 email accounts on their system.
His advice.... never say unlimited (someone will invariably try you on it) and never say Free... AND ESPECIALLY never combine the two... lol
He said that when they first went into the hosting business, they had a promotion where they offered unlimited email addresses and free bandwidth. He related how they were having some network throughput problems and started looking at what was gong on......They found that one of their customers was trying to be the next Google or HotMail and see more