Don't confuse the Premium (support) membership and the Prime package. The new Prime is sort of the old Smart Pro package -- it's a package of products and services, not a type of support.
In my case, with the conversion of my contributor 'licenses' to permanent ad-free licenses, I'll be going for the $20/month Premium membership so I can have access to highest level of support for Dolphin.
In my case, with the conversion of my contributor 'licenses' to permanent ad-free licenses, I'll be going for the $20/month Premium membership so I can have access to highest level of support for Dolphin.