In reply to Lack of Support
mydatery
1. Would I put up a grand in this economy? ROFLMAO. Tell ya what Mr.7 Years in the business you figure that one out. I'll give you a hint. I own a company that specializes in the Commercial aspects of Dolphin. This company was opened and initially funded out of my own pocket. I don't know if I'd put up a grand. All I know is I put up over $300K in costs to get Dolphin to be what clients wanted (that's real estate lease, building network wiring, payroll and so on. Granted, that's not a whole see more lot, but it is, once again, out of my own pocket.

2. Field Errors are all over the place, if you have a clue how to do a search. Of course, with your 7 years in SQL (since that's what this is written in as are many, many other DB's now) you should of known exactly how to phrase the search to get the result. Let me help ya out with that one. It means that you created a field on the Join Page and neglected to give it a name on the Edit, Profile, Account and Search Pages. All you have to do is just login to your Admin Panel, go to Field builders and open up the other pages (those with the alleged errors) and type in a name for that field/block.

3. As far as Skype goes, if you read the TOS on the SmartPro license it states very clearly to you that they will provide support via Skype. considering Skype has text & audio capabilities it seems like a great tool to help them keep costs down and still provide support. Oh yeah, you want them to spend hours and hours on the phone with you. Let me give you a little hint: For a grand (which is the licensing fee) no company (software) is going to provide you with free customization of the software via handholding.

Now, you posted your questions in a section called questions. For that, I'll say it's a minor oops as most of us who are well versed in dolphin do not even look at the questions sections when we provide help, instead we concentrate on the forums and utilize the Blogs for our own discussions of Boonex/Dolphin that are NOT support related.
 
 
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