Pedrox, I am very sorry for the trouble you've been through when using this script. Unfortunately, we are not the ones to blame, as we are in the same, difficult situation as yourself. BoonEx is the one who has decided to ignore the calls for documentation, along with deciding that support should be done by the other users, reserving only three people to provide actual support for over a thousand people. Hell, they've even decided that as much as a feature list is too much for them to bother with, see more and are most likely expecting a fed-up Unity member to do it for them some time in the near future.

I personally try to provide as much support as I can, but I am in no way all-knowledgeable. Many of us are the same, some, like myself, even dedicating entire days to just providing support, creating testing environments and sometimes even breaking our own communities for the sake of the user in need of support. Unfortunately, if we do not know the solution to an issue, the most we can do is reply with a "sorry, don't know what to do here."

There are some unfavorable people here, but those people are not to blame. Quite a few of us know that the long-running joke that is support is stressful, and I honestly don't see it getting better anytime soon. If you've read some of my more recent blog posts and comments, you'll notice where I stand on this mess.

Apologies, but I only speak English, as it is my native language. I'll be sure to start learning Portuguese when the chance arises, though.