In all fairness to Pedrox, things do work a little uniquely here, and it does take a little while to get your head around the fact that this community is not like Joomla / PHPBB / Drupal / Whatever-other-open-source-community.

I think that the crux of the issue is that Dolphin is in essence a commercial product, but being labeled as 'open source', is often thought of as free. (as in free-beer).

Nowadays, many of the users of Dolphin are from a community background - users like myself, who run see more not-for-profit community sites, where true 'free-beer' open source projects are more dominant. Coming from a community where help is free, and more easily available, this expectation is also, (perhaps wrongly?), something that people expect here.

I know that there is a small and dedicated bunch of forum users that form the real backbone of the help here in the forums (yes most of you have already posted here), but this is nothing compared to other open-source communities. So guys - don't take it personally - I don't think that Pedrox is having a go at you guys - only that there should be more of you. (and I kinda agree).

I think that Pedrox's following statement is actually a very astute observation.

"Seemingly, who learns to use Dolphin doesn't return to help beginners. Why does this happen? And I wonder if I will be willing to do it..."

/DM