Yes, this is my point exactly!

Expectations are held high, when they needn't be. it's the same thing all over again... and again... and again...

Everyone knows that the bugs will be fixed, that the coders are good at what they do, and the product is in essence a good one - or none of us would be here. The release and the bux fixes are pretty much a given - it's just how they are handled that need to be addressed.

If Boonex, address these kind of issues, they could be number 1 instead of see more number 2/3/4 or wherever they currently fit.

Google for Boonex Dolphin and mostly what you will get are pages of bad reviews:-

"A quick overview and a couple of reasons why not to use Dolphin."
"Why Boonex is a scam?"
"Boonex Dolphin PHP script is SCAM! Beware!"
"Boonex Dolphin PHP script is SCAM!"

And all this on page 2 of the search results!!

Why??

it's simple - poor public relations + poor project management.