I work for a software company and we take a ton of pride in our technical support. There's not a single post in our forums that gets unanswered. Popular questions and solutions are added to a knowledge base on a daily basis. I think that Dolphin would be much more successful if they had an easy to search solutions database.

Thanks for the heads up on your site and its KB. As soon as I get some spare time (what's that?), I'll head over and see where I can help!