I just subscribed to their hosting service and requested that my site data be transfered urgently because my current host is an A$$ and would like to get out of that host ASAP. Arvixe said they can do it and it will be easy since I am using cpanel and they will do it ASAP... 24+hours later my data was still not trasfered and when I contacted their support via phone.. the guy that I spoke with at 10:15PM EST, March 18, 2011 (in case you want to review) didn't even hesitate to close my account when see more I said I'm not happy with how the transfer is taking that long. Then he added my refund will be given back in 3 days. WOW!! They can cut me off that fast but refund will take 3 days. WOW!! I mean ... WOW!!!