Stay away from Arvixe . I am trying to get rid of them since September 30th . Moved my website to another provider already but still cant close my account on Arvixe . They are just scammers . I just want to show you a few emails i received from Arvixe recently .
Hi there,

Oct 8 :

I can close your account "chaglar" for you, effective immediately. I'll just need you to confirm you want to close it by providing the last 4 characters of your billing password. If you need to reset your see more password, please go to https://www.arvixe.com/billing.php?action=passwordreset

Once you give me this confirmation, all data on the account will be lost, so please be sure to backup any data you'd like to keep before replying.

If you want to keep your domain name, it will require a payment of $9.95, because we purchase domains from a third-party, and they are registered on a yearly basis. Thank your for understanding.

Barbara Aney
Customer Service Representative

reply to my email that i asked why would i need to pay them at Oct 9 :

Hello,


We usually charge a transfer fee. We waive it when you use the domain as your free domain. Once the transfer is done we add an additional year to your domain names renewal date. That additional year is what you would be paying for.

Barbara Aney
Customer Service Representative

After a few emails i sent the reply at Oct 12 :

Hello,


I apologize this was my error. I see that you did actually start the service in January. I thought we just recently added this year to it. If you cancel the hosting we can leave the domain name active with no fee. Did you want to go ahead with this now?

Barbara Aney
Customer Service Representative

Then I asked if i need to pay them for anything to make clear . The reply at Oct 13 :

Hi there,

No once the hosting is removed you will only be responsible for the payment on the domain name.


I can close your account "chaglar" for you, effective immediately. I'll just need you to confirm you want to close it by providing the last 4 characters of your billing password. If you need to reset your password, please go to https://www.arvixe.com/billing.php?action=passwordreset

Once you give me this confirmation, all data on the account will be lost, so please be sure to backup any data you'd like to keep before replying.

If you want to keep your domain name, it will require a payment of $9.95, because we purchase domains from a third-party, and they are registered on a yearly basis. Thank your for understanding.

Barbara Aney
Customer Service Representative

WTF ???
 
 
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