Dude, My support emails take about 2 or 3 days round trip just to get back to me.. and that's on trivial matters. I'm trying to evaluate this thing so we can actually buy a subscription for our club, but if I can't even get simple stuff handled, what's the point. We want to move to a paid membership setup, but I looked in the forums about it, and a request to fix this module (money maker for customers) is only met with impudence and a blasé attitude. It took you guys over 2 weeks to add Captcha see more to it. That kind of response is not a confidence builder for a customer that is deciding on if he should come back and try this new version.
Andrew Boon
Thank you for feedback. I've looked into your conversion with us. It is indeed going slower than most, because it is assigned to AlexT and he's a bit overloaded, bust still trying to fit it within 48 hours. Also, please check - there's an unanswered email we've sent you a few days ago.
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