I am very confused with Support... I have been trying to get support for months now.

After I posted a complain on this blog, I got an email .. but when I send the list of things I need .. I get silence.

I sent this email on May 9.. .then again a few days ago.. no response. Seems like posting on this blog is the ONLY way to get a response.

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From: richarddib@mac.com
Subject: Re: hello from Boonex
Date: May 9, 2008 8:57:56 PM GMT-04:00
To: support@boonex.com
Cc: see more hexo4yxa1@gmail.com

Hi Artur,

It is very very strange ... but I will give you the benefit of the doubt.

You guys need a "Trouble Ticket" system where we can open tickets
online instead of sending email.

Here's is the stuff ... some of these my get fixed if we upgrade to 6.1.

1. Link on comments do not work. They take you back to the main page.

2. Import of users is incomplete. TONS of users from Spain when they are obviously
from some other country. Note that Spain is the default country.

3.Orca allows non-members to post. Would like to limit it to only member as "anonymous" posts
show the photo of the currently logged person.. and I get tons of complains because of that. I looked
around in the forums and changed settings .. but they don't work.

4. www.amistad.com/cafealmediodia is extremely slow ... rest of the site and other profiles are fine.

5. Would like to upgrade to 6.1 ... to se if it would fix some of the bugs. I have 6.04 ...

Let me know if some of these are not covered .. and how much would it be.

Thanks,

Richard
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On May 9, 2008, at 2:00 AM, Boonex wrote:

never received any of them - so please inform me about problems you got - and I will do my best to help you.

Regards
Artur