Well, I've not given up yet. Just a bit frustrated & hope that Boonex delivers what they have promised .

See the link http://www.boonex.com/products/smartpro/ , they promised "Full pre-deployment assessment (ensuring site is 100% operational) ". Sad to say, 2 weeks has passed but my site is still not operational.

Then, there's patches released for Dolphin 6.1.1 & I got the help from support staff yesterday to do it for me as SmartPro comes with 3 free installation/upgrade. see more But they had deducted 1 free installation/upgrade from my account. Aren't the patches 6.1.1 are meant to fix some bugs? If you sold a defective item to your customer, shouldn't you fix the defects free of charge?

Anyway, I hope tomorrow will be better. I know they have tried their best. So, I better keep my fingers crossed : )