Support....lol....... Ihere .......lol....... not likly............. I gave up trying to use their email system made my own work around, I suggest you do the same... if your waiting for help... I seen your same question asked over a year ago with other people asking the same having the same issues all during that year with still no resolution... or did a dev enven try..lmao...

Support...lol........ and php motion with berry lol....let me know how that goes for you...