I see your point. The catch is that Dolphin or any other product, per se, should not be your offering. ideally it should be a tool to deliver your idea/initiative and unite people over it. And perfect tool is something that helps you all the way and doesn't limit you in any manner, right?

Like, say, you have an idea for "Neighborhood community of Santa Monica" - not dating, not social networking, not exactly a forum, or chat. Our-of-the box Dolphin or any other package just doesn't make see more it - so you get Dolphin, buy mods, hire programmer, change, try, change, try, etc. Then comes a version update and you're in trouble :). THAT is the main problem we're trying to address.