I have 20 years experience as a technical writer, editor, toolsmith, and information designer. Over the past 10 years, I have researched and designed online knowledgebases, help systems, and web-driven Content Management Systems for several companies. In addition, I have used my knowledge of UNIX to host customer web sites, implement social networking sites, install and configure web-based content management systems, create back-end PERL scripts for customer HTML forms, and create, install, and configure PHP-managed SQL databases. My tool and platform knowledge includes work with Dreamweaver, Fireworks, FrameMaker, WebWorks Publisher, Netobjects Fusion, AuthorIT (XML CMS), Sibersafe (XML CMS), CMSMS, RoboHelp, Oracle, MySQL, PHP, Mac OS X, Solaris, Linux, Windows NT, 2000, and XP, PERL scripting, Shell Scripting, and Electronic Book Technologies suite of online tools.