Dear Boonex,
I think it's time you cleaned house in your marketplace. There are so many products that are not updated, and there are vendors who're not providing any support for their products. I have unanswered support emails for a couple purchases and wait time on others was abysmal. Two of your top vendors are MIA. I have absolutely no tech skills when it comes to installing mods etc., so I look to the vendors to assist and I am usually waiting days if not weeks in getting things done. I just purchased 18 mods and I need them all installed. What should happen after a purchase is I should get an email thanking me for my purchase and I should be asked if I need any support for these purchases from the vendor, but I get nothing! I have to email each vendor and ask for help and again I am usually waiting far too long for a response! Dolphin might be a good social networking software but because it's open source it is at the mercy of its vendors and if the vendors are providing poor service it comes back on Boonex.
