some modules not working

good day to everyone , i bought an ad free dolphin portal but seems some prob is there

the site is at www.jom-mesra.com , the shoutbox is not working and all the ray and orca is not working as well.

in the admin when i click on the plug in , it shows the ray and orca link , but when click on it , it shows some internal server error

i need some experts to guide me ...already sent the email to the dolphin support but until now no reply from them. but i remember last time when send the sales email , the reply was amazing fast

reply from them ( as the below ) : if i waited for the email , i dont think so it will will be solved , so i just need some1 to help me

Dear Customer!

Thank you for contacting us. This is an auto-response letter and  one
of our experts will contact you as soon as possible. Please, be
patient, we are very overloaded now but we're doing our best to help
you with your problems. Thanks for understanding.


Support Department office hours: Mon - Fri (8:00 - 18:00) GMT +6.

--
Best regards,
BoonEx Expert
BoonEx Ltd. - Community Software Experts
http://www.boonex.com

regards

Punithan

Quote · 25 Jul 2008
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.