So yesterday afternoon I found my Dolphin Network was down..

Early 2011, switching to Terabyte-Hosting was a huge lifesaver for me. Great prices, the team knew the software, I was up and running in no time, and the admin has been really helpful in answering questions, talking about options and general support.. That all slowed to a stop in the Summer of this year as my emails bounced back to me, and my messages and chats were unanswered.. Life gets busy though, so I always give the benefit of see more the doubt.

Payments are due at the end of the month for my network, so just about 15days ago, I paypal'd a pretty large sum of money for me. As my network is a free social network for my members.. with 11,000 users I need a dedicated server. Some members help out by upgrading their memberships for featured benefits which I found was a great way to get donations..

Then yesterday came and I gave it a little bit of time, thinking the network would come back up once Terabyte Hosting Solutions (or Root Baron??) noticed.. then I found their own site was down. Shortly after trying to reach them by email, phone, skype and twitter, I saw that their own host (turns out they were a reseller) suspended their servers due to lack of payment (see image attached). Calling the number on the site, I found that THS was several months behind in payments. With no other solutions, I had to pay more for my server to be turned back on, and to become a short term client of the host of my host till they give me a quote. As I have customers of my own, I can't wait around..

I don't mean this to be a negative post, as THS was really great! However after this experience, I probably will not be doing business with them again :(