I have been using the product for about three days. I have license for Phpfox and tested several other products. I must say this is the most stable and user friendly software I have tried. My location is Shenzhen China so usually products that uses google servers doesn't work here. However I notice that Google maps work with this product. I currently work for Futian Education Bureau in Shenzhen where I plan to introduce this product for online course and building public schools social community. see more If the project successful, I will introduce to all schools throughout China. I haven't had any problems with the product so I can't comment on customer service. However, I had a good first experience with Nathan P. Great Product!