Help with install

sdjustin posted 29th of February 2008 in Community Voice. 10 comments.

I am trying to install this software and I get the folllowing error when I try to run the istall script:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

I saw on here that the fix was to delete the htacess file in the main folder...I did that and NOW I am getting the error:

Fatal error: Call to undefined function: mb_internal_encoding() in /home/content/g/g/d/ggdata/html/dz/install/index.php on line 508


could someone PLEASE help

Thanks!
 
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MisterMoose
I think you should reïnstall the htaccess file and edit it by removing this line:"php_flag register_globals Off"
I had the same problem as you, but removing that line worked perfect.

Grtz
sdjustin
Thanks I tried that and I still get the error : Fatal error: Call to undefined function: mb_internal_encoding() in /home/content/g/g/d/ggdata/html/dz/install/index.php on line 508
sammie
line 508 =
mb_internal_encoding('UTF-8');

replace it with
internal_encoding('UTF-8');

so delete
mb_
sdjustin
I did that...got:
Fatal error: Call to undefined function: internal_encoding() in /home/content/g/g/d/ggdata/html/dz/install/index.php on line 508..


IS THIS ALWAYS SO HARD TO INSTALL :(
osculum
Follow this link:

http://www.boonex.com/trac/dolphin/wiki/GenDolTShooter#Igetthiserrormessagethroughoutmysite:Fatalerror:Calltoundefinedfunction:mb_internal_encoding
sdjustin
Still isnt working...I have contacted godaddy who is the host on this and they tell me that all my settings on the server are right...I have tried to reinstall all the files, I have edited the htacess file in the install folder, I have changed line 508 in the index script, I have tried to delete line 508 and i still cant get this to install...what I am getting now is..Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please see more contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Could some one hlep? I just want to install this software...is the whole program always this hard to work with???
okweb
You have to edit
mb_internal_encoding('UTF-8');

2 places in your install/index.php
DosDawg
sdjustin,
were you able to get this installed on godaddy's servers? i have two clients who started out on godaddy and were not sucessful with the installation, and eventually moved over to my dedicated server. i tried to install on godaddy, but they do not give root access on the server i was trying to do the install on, and they were doing some pay for support package on the guys site, which was costing him dearly just to get support. the hosting package seemed affordable, but everytime you sent see more a ticket, they tagged his paypal account. crazy logic there huh. if you are still having issues, you can consider changing hosts. personally, i know it takes about 15 mins to do an install and no it should not be that hard.

if you read anything at all about dolphin/ray/orca prior to downloading the zip file, you would have noticed that they talk about where you are going to host it and that all servers are not compatible with this script, or as they put it, optimized for this script.

if you are still in need of help, please contact me, i will do what i can to assist.

later,
DosDawg
soni77
u got any solution for above issue, dolphin +godaddy issue , as i am getting same issue... / same error please reply thx
 
 
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