Recurring Payment Problem

AGForknowledge posted 24th of July 2008 in Community Voice. 3 comments.

I created a membership level called "Full Membership." Assigned it pricing and allowed actions in the Dolphin admin panel. That all worked great. It goes for 2 days at a penny. (I am testing things right now, making sure everything works, good thing I did.) I created a profile and upgraded it from "Standard" to "Full Membership." The first payment went great. When the 2 day period was over it charges the member again like it should (i clicked the recurring option). But here is where the problem is. The members membership still goes back to "Standard." It doesn't keep it at "Full Membership." It has rebilled me every two days but each time (expect for the first time) the memberships stays at "Standard". I can manually upgrade the membership, but that will be a pain when I get more members.

I am not sure what to do?

I am using paypal.

The process type is IPN

Also, I have canceled the membership but it still charges me. I can't figure out how to get dolphin/paypal (or where ever the problem is) to stop charging for the membership, even after it has been canceled.

Am I going to have to just cancel recurring billing under "Payments Setting" in the Dolphin Admin panel? Recurring billing is a very useful feature if I could get it to work right!

Any help would be very much appreciated!


Please login to post a comment.
did you have to post this in the forum and here at the same time?
in admin... are you set the payment return ?
i think sammie is right, if you were seriously looking for help, you would have abided by the rules that appeared when you hit the link to post on this blog. the blog is not meant to have technical questions posted, but thoughts and discussions. now your post would almost be suitable here, if you hadnt turned around and posted into the forum the same question. just one thought "redundant data can kill a database query"

Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.