To the Newbies. Choose an Agent - IMPORTANT!

LyubovL posted 9th of February 2010 in . 5 comments.

While browsing forums and getting tons of mails every day, I finally decided to post this. So, here goes:

First of all, Welcome to Unity - the community of BoonEx software users, friends, developers, web masters, partners etc...

BoonEx is a software development company which develops Dolphin - Community Software.
BoonEx doesn't have any special departments for pre-sale, sales and technical support. BoonEx has recently launched an Agents system to serve BoonEx software users more efficiently.

So, to get your questions replied you need to choose an agent, and to be able to choose an agent you need to have a Unity account. If you are not a Unity member yet, please go to and register an account. It's simple and takes only a few seconds.
As soon as you have registered a Unity account and logged into Unity, you are on your Account page. Scroll down this page and you will see 5 people (agents) for your consideration. Look through the Agents' pages, choose the one you like and contact your agent with all the questions you have. You will be replied to ASAP and faster than if you post your questions on the Unity forum in the presale section.

If you ordered an installation service on the BoonEx payment page but didn't choose an agent, your installation cannot be performed, since all installation tickets are sent to Agent's accounts.

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Hello from Germany,

you said we will see 5 agents for our consideration.

Well, I only see one agent (VictorT).

What I am doing wrong?


Also locking us into one agent means that we are at their mercy...even if we feel that we are being overcharged.....
I wrote to you, and you don't answered me !!. How can I choice the agent. Agents don't answering. This is skandal. Please get mi advise !! I two days try to register my licence.
Thank you,
I am not sure yet if I want to start an account.
(ignore that I now have an account :)

I am just at the stage of installing the package to see if it has the potential for what I require.

I am fairly knowledgeable of PHP and MySQL

have installed the package as instructed but getting an error message after deleting the install folder
Warning: mysql_error(): supplied argument is not a valid MySQL-Link resource in /home/bizdotbi/public_html/ see more on line 431
Fatal error: Call to a member function getParam() on a non-object in /home/bizdotbi/public_html/ on line 23

If I go the next step and register an account I am happy to select you as my Agent, but I need to have a look at the package before getting too involved.

I'm still waiting for my request
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.