User always Offline in Ray Chat
nancycity
posted 29th of May 2008
in
Community Voice.
9 comments.
Hi, I have a problem with Ray IM. Users appear offline and can't chat. tryed to resintall but nothing. The problem appear both with ad-free and free versions. Others Ray widgets work fine.
Any idea ?
Thank a lot !
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.
The new Dolphin solution is powered by UNA Community Management System.
Admin Panel - Advanced Settings - Time period in minutes within which a member is considered to be online
Setting a low value for this option will show really online users
Setting a high value for this option will show really online users and already disconnected users
I have tried setting the above named Timeperiod to 15 minutes and do the test within seconds after login. It keeps saying "<User> isn't in chat now but your message will be delivered as soon as <user> is online.
when the other site accepts the Message and writes something back, this in return becomes a new chat request for user one.
normal chat does work.
DoLaugh
I was still waiting for this patch. I have no response anymore from Ray about date of release. I turn around the problem using cyberxing RMS service. In fact it seems our hostings have some ports needed for Chat that are closed.
Cyberxing is cheap and seems to work well.
Hope it will help. I was boring waiting for an hypotetic patch...
Were any fixes ever released?
Thanks.