god i started off with ipower 5 years ago and dumped them after 3 years, i spent 2 years of that trying to get them to change my account email address, i also had my server act up so they said they would give me an other one, but wanted $50 to move my files, why should i pay when it's their server thats broken? well my site was offline for 2 days while the baboon kept send me emails to an old account, (yea they still didnt chage the email after 18 months of asking,)
then the server the put me on see more was an old one and my site wouldnt work with the older mysql on it, so my site was down for another day while some cow at ipower tried to tell me that i am getting the database error because the domain hasn't resolved yet and i might have to wait 24 hour more.

well if it aint resolved, how come it's telling me the database is no good?

just shows how much ipower staff knew, so i left them and i have never looked back,