That sucks bro. Try host gator. I just put up a dolphin site with ray and orca on a hosting account that claimed to be unlimited. I tried it and haven't had any issues. Cost was $20.00 after the 10.00 boonex code coupon which included the price of a domain for 12 months. I pay $14.95 a month and I have to say I'm quite happy. sounds like your getting shafted. Sounds like you have some files that are being re-written during the application of the multiple parts. I would suggest you check your installation see more methods, have a drink, and wait for Boonex to respond... that is if you refrained from using profanity in your email to them, otherwise I would assume you're on your own.

Best Regards,
Mario