brown7477
1) Jobz Modification. Why dont you have a escrow setup for customers to pay for work and release only after satisfaction. This will prevent some issues.

2) Boonex really needs to step on the support. I have been requesting support for weeks now with a RMS issue. and no response is like telling me I am not important. This makes me not want to support Boonex products. I have several Dolphin Sites hosted on my servers and I am expected to give support. But when I do Not even get a simple response see more it makes me feel like My issues are unimportant. Well my issues are affecting several customers. ( Every Site I host ) So I am speaking for 20+ people. But I see because I personally have nothing more than a Free Demo Site. I don't deserve a response.
Please setup on the support.

3) You should appoint someone to manually inspect and approve downloads before allowing them posted.
This will prevent the reselling of others products.

4) I personally have been disgusted by what has been going on, I speak to Simion and Dadniel daily and they know how disgusted I am with Boonex. I wanna be a part of the Boonex Community but getting discarded like I am nobody important has pushed me over the edge so i choose to walk away. I get updates through Simion and Dadniel. I do not even bother to visit unless they tell me something I might wanna follow up on. Such as this.

4) I have a script for installing Dolphin that knocks the complete install time down to about 5 minutes and I was going to offer it on Expertzzz. But I know what will happen, So I keep it to myself. No Downloading or Uploading required of the script.

I Hope to see some drastic improvements
Matthew
Andrew Boon
1. Escrow idea sounds good. We will look at how we could implement it. It would good if you could elaborate on details of this functionality. How do you see this?

2. We're looking at the ways to improve our support services all the time. It's a hard issue to be honest and very often it's difficult to tell which particular case need more attention or less. Anyway, we do appreciate your business and will try to help. Describe your situation and send letters. No answer - send again, sometimes they see more get buried.

3. Manual inspection by our staff is nearly impossible. it's just not future-proof OR will result in increased need for funding for this project. We need community-driven or filter-driven system. Manpower is one problem, possible implications related to inability to treat every mod and person equally is yet another problem.

4+4) I've been disgusted too. But looks like this is how the world is - there're leeches and you just can for your idea to fly free. When launching Expertzzz all we wanted is to let people share, earn money and help each other with our software. We removed most of the limits, taken down the commission and set it free. Now, we have this.

Anyway, I hope and I am sure to see some VERY drastic improvements in the nearest future, whatever it takes. We want to unite people, no to make them rumble and struggling to survive.

You're most welcome to wait, help us rebuild the site and then inspect it for being suitable for your future mods.
zorro
If you want to see one of the best Escrow setups then you need to check out www.rentacoder.com
 
 
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