Yep, the fact, the sites were down for 2 times and the down time was no longer than 1 or 2 hours each time.
In first case Apache went down all of a sudden. We could not find out why. And, in the second case HFW team has suspended account by mistake. They have sent their apologies for this mistake. Hopefully, they will be more attentive with the things like suspension.
We hear you and pay great attention to your words. We have discussed this issue and considered that callback system needs changes see more and improvements. They will be implemented in the upcoming new version of Dolphin.
Sorry Victor that was this week, last week I could not enter the site for over 5 hours, now with that said, that was from when I first tried in the morning, so chances are it was down much longer, as a Smartpro user we are very close to dumping Boonex altogether we have licenses to over software & have been in development for the past 18 months with our main site (Fully Custom) we are just testing differnet app's for the community side.
D7 & Sammie's point along with your reply is a welcome see more sign. However Andew's statement's, and said before they were made on this site (Boonex) about D7 being weeks away stated at the start of Nov 2008 still raises reason for our concern, as they say loose lip's sink ships, if you have nothing to say, the don't say it.
Please specify what do you mean under you statement "I could not enter the site".
If you could not enter your site for over 5 hours then you should look at your hosting or other places to find the reason why your site was unreachable.
The callback is sent when you are entering Dolphin Administration panel and it times out in 1 minute or so. The callback does not influence on the whole site operation in anyway from the user side.
As for your concerns, Sammie has see more reported about the problem providing the arguments from the webmaster point of view. As the whole licensing system is supposed to change in D7, but the callback system was supposed to be the same. So, Sammie's arguments have forced us to re-consider callback system in order not to bring up any inconveniences with it.
In first case Apache went down all of a sudden. We could not find out why. And, in the second case HFW team has suspended account by mistake. They have sent their apologies for this mistake. Hopefully, they will be more attentive with the things like suspension.
We hear you and pay great attention to your words. We have discussed this issue and considered that callback system needs changes see more
D7 & Sammie's point along with your reply is a welcome see more
Please specify what do you mean under you statement "I could not enter the site".
If you could not enter your site for over 5 hours then you should look at your hosting or other places to find the reason why your site was unreachable.
The callback is sent when you are entering Dolphin Administration panel and it times out in 1 minute or so. The callback does not influence on the whole site operation in anyway from the user side.
As for your concerns, Sammie has see more