ladybugn
Lightwolf, I know it looks extreme with the bolds and caps and all, but it's not news to anyone here it's an ongoing issue with no attempts to resove. I'm not typically a ranter, the light humor and nudges haven't worked.

Houston, I'll try that but it seemed to me the last time I tried to do anythign with them, i got a few error results and some message about trying to remove the things illegally. Normally the only route that's worked for me has been re-saving my licence in the advanced settings see more screen, but that hasn't worked this time.

Will go try the comment out and report back. That's at least something.

What irks me is the way it's assumed it's just an inconvenience. It's actually a legal issue because there is a work-around, and they haven't focused on it. Essentially, it's taking back a sold product.

Sprint had an issue where if the billing dept phone tech double clicked the button to process a payment, the customer was billed twice. The reversal of the charge was a week to 10 days. Sprint got into near legal issues because the button to process a payment was the only one that worked on a single click, so the techs double-click action was part of the expected routine. It was simple enough to change the behavior of the input button, but Sprint chose to warn techs instead of fixing the button.

It took the threat of a class action suit to motivate them to invest the 45 mins needed to fix it.

I'm not in any way suggesting that here. I'm just saying. A bug is something that causes inconvenience and unexpected result.

This isn't a bug, it is intended to force purchase of the ad-removal. Once we've bought it, it's got to change behavior or we haven't bought anything.

Boonex knows there is a 50-50 chance their logo will return at random times, so the "ad-free" purchase is a bogus sale unless that is clearly indicated when we hit the payment screens.
 
 
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