Part of the problem ist that the Boonex site has gotten far too convoluted with stuff that ends up mixed everywhere, partially because of seriously bad to non-existent support that some members have been experiencing, and partially because the whole Boonex/Dolphin site has gotten too large i.e. with too many options all over the place. Like they say, too many cooks spoil the soup ....

The first thing that ought to be done is to distinctly separate and define the purpose of the forum, the general see more blogs, and the team blogs ... followed by policing those three to that effect. For example, the forum is really where all of the client support issues should be going ... but due to lack of support many people skip over to the blog sections, looking for support, and sometimes finding the answers there. Well, that totally undermines the specific purpose of the forum itself - offering a place where people can go for assistance. Then there are the team answers ... which are a nice gesture ... BUT THOSE TOO should be posted in the forum in order to avoid confusion. Even worse, there are lots of references to the "Expertzzz" site where I have to say quite honestly that I got shafted out of 40+ USD for something that screwed up over 50% of my language keys ... even though the installation went flawless. Quite a few people have commented on being taken advantage of, over at expertzzz. I believe before someone is allowed the privilege of submitting a mod for a Boonex product, someone else should be assigned the task of testing and approving it. There's a lot of dolphin related *JUNK* over at expertzzz (yeah, and good stuff too).

Bottom line, many newcomers to Boonex/Dolphin are thoroughly confused, not knowing exactly and specifically where to go for answers all of the time ... followed by getting seriously irate when proper support questions are asked - without being able to receive a decent reply for weeks, sometimes months, and in a few cases ... NEVER.

The entire communication system ought to be restructured as far as I'm concerned, so that people will always know where to shoot the breeze, where to go for support, and so on, without everything being all jumbled up all over the place the way that it is right now.

Greetings from Germany